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Sound problem with new Acer Aspire One 751h

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nexbelgium   06-13-2009 at 04:51:43 PM

Hi, I just bought an Acer Aspire One 751h, but I have a problem with the sound. Everytime I plug in headphones and play an MP3 file (or a video on the net), the sound is distorted or lags.
- All MP3 files sound as if I am in a karaoke (voices are distorted), eventhough the karaoke feature of realtek is set to Off
- Videos on the internet are clipping and lagging.

I have looked all over the internet, but didn't find a solution to this problem.

Has it something to do with the fact that I use ipod headphones that are not 'dolby digital'?

Thanks in advance for your help!

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overclockingrocks   06-13-2009 at 05:01:08 PM
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I'd say either the windows you have is corrupted (if it's a windows xp machine) or possibly bad sound drivers or codecs. Lastly could be the actual sound chip or the port is defective. if you try everything including a reinstall of windows and it still doesn't solve the problem return it and get a new one

------------------------------ Laptop: 1.6Ghz Pentium M,1GB DDR2 RAM,15.4 inch scren,60GB HD,Win XP pro

desktop: 3.4Ghz P4 HT,2GB DDR 400, 180 total HD,ATI X1650 pro, 19 inch LCD, logitech X540 5.1 surround sound
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nstabl   07-20-2009 at 02:41:13 AM
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I'd say you're on crack, sorry, but I have the same comp, and same issue. It's not corrupted windows, let's say windows even WAS corrupt, the sound still would not be effected in the way he explained. Especially for the fact that it sounds fine with the laptop speakers


Message edited by nstabl on 07-20-2009 at 02:41:56 AM
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Bronze Laptops badge frozenlead   07-20-2009 at 04:41:53 AM
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It's gotta be a software issue. Try playing an audio file with VLC - it has it's own codecs built in, and will reveal a codec problem if there is one.

Next, try using a different browser and/or music player.

Next, try using an updated driver or a different version.

If all these fail, reinstall windows. If that doesn't solve the problem, you're using the same software over again, or your hardware is bad.

------------------------------ Sager NP5793 | T8100 2.1GHz | 4GB DDR2-667 | 8800mGTX 512MB | 320GB 5400rpm | 1920x1200 17", 24" | Win 7 x64
 Reply to frozenlead
jgonzo220   09-28-2009 at 08:33:36 PM
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I have an acer aspire one, and I have the same problem, but only with my ipod headphones....if I plug them all the way in, the sound is distorted; however, if I pull them out slightly after plugging them in, the sound works fine.

I'm using different headphones for now, it's annoying.


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guiso73   09-29-2009 at 07:23:37 PM
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hi i had the same problem the way i got it fix was
I unistall the primary ide controller and rebooted when it came back the sound was fine. by the way the primary ide controller gets install again by itself after rebooting
to get to the primary ide controller right click on my computer >>> go to manage>>>> go to device manager >>> ide controller right click on primary ide controller and unistall it. close everything and reboot the sound should coma back to normal

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