Outlook hungapp

Archived from groups: microsoft.public.windowsxp.general,microsoft.public.outlook.general (More info?)

Try posting to this OL-specific newsgroup, to which I'm cross-posting this
reply:

news://msnews.microsoft.com/microsoft.public.outlook.general
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


dmpeters424 wrote:
> In an attempt to connect to a Microsoft Exchange server, the connection
> failed because I didn't have Outlook open (which is frustrating because
> the OS on my other computer-Win2K-requires Outlook to be closed in order
> to connect to an exchange server). This computer is running Office 2003
> Pro on Win XP Pro.
>
> Now, Outlook won't open - even in safe mode - and Detect and Repair won't
> work either. The event viewer gives the following:
>
> Details
> Product: Windows Operating System
> ID: 2002
> Source: LoadPerf
> Version: 5.2
> Symbolic Name: LDPRFMSG_NO_MOF_FILE_LOADED
> Message: The MOF file created for the %1!s! service could not be loaded.
> The error code returned by the MOF Compiler is contained in the Record
> Data. Before the performance counters of this service can be collected by
> WMI the MOF file will need to be loaded manually. Contact the vendor of
> this service for additional information.
>
> Each time I try to open Outlook it fails to respond and gives the
> following details:
>
> szAppName : OUTLOOK.EXE szAppVer : 11.0.6353.0 szModName : hungapp
>
> szModVer : 0.0.0.0 offset : 00000000
>
> Technical information references files:
> C:\DOCUME~1\DIANEP~1\LOCALS~1\Temp\WER1b3d.dir00\OUTLOOK.EXE.mdmp
> C:\DOCUME~1\DIANEP~1\LOCALS~1\Temp\WER1b3d.dir00\appcompat.txt
>
> What should I do next?
>
> -Diane