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HP DESKJET WON'T PRINT IN COLOR

Last response: in Windows 7
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March 18, 2010 7:14:56 PM

Hello,
My HP Deskjet 4100 series will not print in color. We connected it to a new computer we just bought, but now it will only print in black. Color cartridge is brand new. HELP!!!!

More about : deskjet print color

a b $ Windows 7
March 20, 2010 11:35:25 AM

This may sound dumb, but did you remove the tape from the color cartridge before you installed it into the printer?
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February 15, 2014 9:30:03 AM

Yes, even tried another cartridge
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February 16, 2014 8:16:07 AM

Yes, and the self test page is in black ink only.
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a b $ Windows 7
February 16, 2014 8:20:01 AM

A black only self test page indicates a problem in the printer itself. It could be out of ink, clogged jets, or an electrical issue.
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a b $ Windows 7
February 16, 2014 9:06:35 AM

Did you make sure that in printer properties it is not set to only print Black and White ? (Sometimes if the color cartridge is empty it will reset this setting so you can still print and you may need to change it back ! )

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February 17, 2014 7:30:55 AM

ex_bubblehead said:
A black only self test page indicates a problem in the printer itself. It could be out of ink, clogged jets, or an electrical issue.


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