My Western Digital 200gb EIDE/ATA Caviar was damaged/corrupted by Pinnacle Studio 9 when the software tried to do a speed test on the HDD. Every time it tried to perform the speed test (to use as video capture) the software locked up. Only way to recover was a hard power down. After 4 tries the corrupted data or damaged sectors got progressively worse until the boot sector warned of a bad drive. I had just installed the drive two weeks ago and it was running fine through Win Explorer and storing files. Jumpered correctly and using the original (not the new) IDE cable because of Dell length requirements.
Exchanged the WD HDD for another at the local office store. Loaded the new drive and PASSED at BIOS diagnostics, WinXP analysis, and WesternDigital Online Tools. Decided to try Pinnacle Studio again...locked up. BIOS diagnostics registered FAILED for brand new drive. So did all the other tests.
Ran everything I could to try to recover bad sectors. No dice. On a lark, I decided to copy about 20gb worth of stuff to the slave WD 200gb. Guess what? It now registers PASS. Writing to the sectors either fixed them or masked them from the diagnostics.
The folks at Pinnacle don't have an answer for me. I have one more week before I have to decide to get my money back on Pinnacle MovieBox Deluxe and Studio 9.
Any ideas why the Pinnacle speed test would freeze up on accessing my slave drive? I already know the dangers of hard power downs.
Pavelow
Dell 8250, i850e 4xAGP 2.4ghzCPU 512mbPC1066RDRAM 120gb & 200gbATA
GeF4MX420 SBL5.1 SamSung48xCDRW LiteOn851SDVDRW
RJ-45 to Compaq 9660, 233mhzCPU 104mbFPRAM 12mbVoodoo2 Win95a
Exchanged the WD HDD for another at the local office store. Loaded the new drive and PASSED at BIOS diagnostics, WinXP analysis, and WesternDigital Online Tools. Decided to try Pinnacle Studio again...locked up. BIOS diagnostics registered FAILED for brand new drive. So did all the other tests.
Ran everything I could to try to recover bad sectors. No dice. On a lark, I decided to copy about 20gb worth of stuff to the slave WD 200gb. Guess what? It now registers PASS. Writing to the sectors either fixed them or masked them from the diagnostics.
The folks at Pinnacle don't have an answer for me. I have one more week before I have to decide to get my money back on Pinnacle MovieBox Deluxe and Studio 9.
Any ideas why the Pinnacle speed test would freeze up on accessing my slave drive? I already know the dangers of hard power downs.
Pavelow
Dell 8250, i850e 4xAGP 2.4ghzCPU 512mbPC1066RDRAM 120gb & 200gbATA
GeF4MX420 SBL5.1 SamSung48xCDRW LiteOn851SDVDRW
RJ-45 to Compaq 9660, 233mhzCPU 104mbFPRAM 12mbVoodoo2 Win95a