OK..I am really getting frustrated with all the downloads I have had to do with this new Window Vista. I have gotten everything to work except for my Canon 20D. Windows Vista will NOT even recognize that I have plugged the cable in & turned the camera on. It isn't listed on the My Computer screen. I have gone to Canon.com & downloaded what it told me to download & still nothing. I also have a problem that when I do plug the camera in & turn it on it "boots up" my scanner toolbox. The only options on my scanner toolbox is for copying &scanning...there is no options for opening my camera. Can you help? OH...I have Windows Vista 32 not that 64. I noticed they have no download for the 64. Both discs I received with my camera were both installed. I also want to note that I have a Canon PowerShot A570IS that I haven't even put the software into the computer & it is accepted...but the 20D is not..
Set the D20 camera communications setting on PTP instead of NORMAL. Vista will then recognize it as a device and give you more options for starting up transfer software. Windows Photo Gallery will handle jpg file transfers.
Jeff, you are the man. It works. You have no idea how thankful I am that you solved this problem for me. Why don't those Canon punks just put this quick fix on their stupid website and help a girl out??? Instead they let hundreds probably thousands of people suffer with this stupid ass Vista product!
Anyway, you should charge for this fix and you'd be rich!
I am glad I found this forum and your solution to change communication to PTP worked for me as well. Oddly, the camera's manual specifically states that PTP is NOT for download to a PC, that it does not work. So much for that. I have always used a card reader but went through 2 in the past 7 uses with bent pins (one melted and could have caused a fire) because they are engineered so poorly they don't line up cleanly, at least in my opinion. I will continue to search for a good one though, prefer that to doing the direct camera download.
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