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Windows 7 keep restarting after install

Last response: in Windows 7
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September 15, 2012 8:44:19 PM

Right, i did an update after having 3 months of windows 7 without a problem but i did an update and when i boot it up it crashed and a blinking curser came up in the top left corner i coudn't solve it so i installed windows 7 off a usb stick i didnt format it because i need all my stuff from the last installation, so i thought it went okay but at the end of the installation it doesnt boot, its boots back to the start of installation where it says "install" so i did it again and its the same ive tried different things and ive done it about 7 times now so i came to this forum for help, when i remove the memory stick its just says loading operating system:S so i dont know what now can you please help?
Specs:
windows 7 ultimate 64 bit
4gb ram
500gb hdd
amd ati radeon 5700 series
standard cd drive

please help?
September 15, 2012 8:58:09 PM

Try booting into safe mode f8 f8 f8 during boot and either restore to a time it worked or control panel and start removing updates.
September 15, 2012 9:00:56 PM

Did you have to change your system's boot order for it to boot off of the USB stick? If so, you may have forgotten to change it back to boot off of the HDD first.

It is also possible that your USB stick had an MBR virus on it which is now on your computer. MBR viruses were pretty much no longer a threat, but as USB thumb drives have become more popular, so too have MBR viruses.

It is unlikely that anyone will be able to help you without a lot more detail about what is going on. Can you post C:\Windows\Panther\setupact.log and setuperr.log to this forum? That may help.

--Russel
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September 15, 2012 10:52:49 PM

Ive tried all the boot order stuff and can you explain that last bit a little better please, and i cant access safe mode just everything goes into reinstalling windows
September 15, 2012 10:55:07 PM

Russel can you explain that a bit better please?
a b $ Windows 7
September 15, 2012 11:10:36 PM

You could have a corrupted disk format, try chkdsk /F or use the windows startup diagnostics.
a b $ Windows 7
September 16, 2012 1:09:35 AM

After installation end, make sure to unplug the USB drive when/before it restart....
September 16, 2012 5:12:39 AM

SamF111 said:
Russel can you explain that a bit better please?


When Windows setup runs it logs all of its actions into two log files. C:\Windows\System32\Panther\setupact.log contains these actions. C:\Windows\System32\Panther\setuperr.log contains any error messages that occurred during setup. It will be a bit difficult for you to get those files, but if you can, posting them here may help to troubleshoot your issue.

As far as the MBR virus goes, an MBR virus is a virus that infects the Master Boot Record of a hard drive. This allows the virus to load before the operating system starts, which can make them difficult to remove. Normally, this type of virus is written to allow the OS to boot after the virus loads. However, it is entirely possible that you could have one that would still allow Windows to boot but would prevent Windows Setup from completing normally.

As an aside, I helped someone a few months ago who had downloaded a .torrent for Windows 7 which contained a virus and was causing him all kinds of problems. It is something you might want to consider.

--Russel
September 16, 2012 8:32:30 AM

it does sound like a mbr virus and no its not a downloaded copy ive installed on a netbook before like a few years back, and how can i get these files?
September 16, 2012 8:55:04 AM

i can get into the system32 folder but theres not panther folder:/
September 16, 2012 7:07:48 PM

rusabus said:
When Windows setup runs it logs all of its actions into two log files. C:\Windows\System32\Panther\setupact.log contains these actions. C:\Windows\System32\Panther\setuperr.log contains any error messages that occurred during setup. It will be a bit difficult for you to get those files, but if you can, posting them here may help to troubleshoot your issue.

As far as the MBR virus goes, an MBR virus is a virus that infects the Master Boot Record of a hard drive. This allows the virus to load before the operating system starts, which can make them difficult to remove. Normally, this type of virus is written to allow the OS to boot after the virus loads. However, it is entirely possible that you could have one that would still allow Windows to boot but would prevent Windows Setup from completing normally.

As an aside, I helped someone a few months ago who had downloaded a .torrent for Windows 7 which contained a virus and was causing him all kinds of problems. It is something you might want to consider.

--Russel


Cant find panther folder
a b $ Windows 7
September 16, 2012 7:27:51 PM

try making a hirens boot cd. scan for viruses on your hard drive if none are found use the mini xp boot and see if you can move your data from your main hard drive to a back up drive. also see if any of the windows tools on the cd can help you.
September 16, 2012 8:09:21 PM

Yeah i would but i cant get onto windows thats the problem:/ any other suggestions
September 17, 2012 4:34:36 AM

SamF111 said:
Cant find panther folder


My mistake on the path. The files are probably located at C:\Windows\Panther.

Setuperr.log and setupact.log may also be available in C:\Windows.

However, since the only way you can get your computer to boot is when you run the Windows installer, you'll probably have to use that to get the files, and your drive letters may be different. They may be D:\Windows or E:\Windows. When the Windows installer starts, press shift+f10 to get a command prompt. You can change to the C: drive by typing c: and pressing enter. Change to the Windows folder by typing cd windows and pressing enter. You can then review the setuperr.log file by typing notepad setuperr.log and pressing enter.

--Russel
September 17, 2012 3:06:23 PM

Russel;

setuperr:


2010-01-01 23:08:33, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:33, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:57, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:59, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
September 18, 2012 2:38:43 PM

rusabus said:
My mistake on the path. The files are probably located at C:\Windows\Panther.

Setuperr.log and setupact.log may also be available in C:\Windows.

However, since the only way you can get your computer to boot is when you run the Windows installer, you'll probably have to use that to get the files, and your drive letters may be different. They may be D:\Windows or E:\Windows. When the Windows installer starts, press shift+f10 to get a command prompt. You can change to the C: drive by typing c: and pressing enter. Change to the Windows folder by typing cd windows and pressing enter. You can then review the setuperr.log file by typing notepad setuperr.log and pressing enter.

--Russel


Russel;

setuperr:


2010-01-01 23:08:33, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:33, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:57, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
2010-01-01 23:08:59, Error [0x060675] IBS GetDeviceIDStringsFromINF:Error getting device ids, or converting them to strings. [0xE0000102][gle=0xe0000102]
!