Hello,
Just received my new Dell laptop XPS 15 today after having to wait six weeks.
Out of the box, windows would not load. Called Dell, after 1.5 hours, multiple crashes, and mutliple disconnects from Dell, I again lose tech support. No return call, so called back to be told tech left for the day!!!
Now, I was able to reboot and launch explorer to type this message, but I'm thinking I got a lemon on my hands. So angry now about the way Dell handled me today, I want to ship it back and just buy another brand. Any suggestions? Thanks for your time.
Just received my new Dell laptop XPS 15 today after having to wait six weeks.
Out of the box, windows would not load. Called Dell, after 1.5 hours, multiple crashes, and mutliple disconnects from Dell, I again lose tech support. No return call, so called back to be told tech left for the day!!!
Now, I was able to reboot and launch explorer to type this message, but I'm thinking I got a lemon on my hands. So angry now about the way Dell handled me today, I want to ship it back and just buy another brand. Any suggestions? Thanks for your time.