whats he got?
just fiddle around with it and it will eventually work
for example uninstall and reinstall itunes.
try updating you usb drivers (usually thats not the problem because vista does it automaticalY)
just stuff like that.
PS: do you have an answer to myhttp://www.tomshardware.co.uk/forum/53198-32-ipod-nano-generation-doesnt-play-rest-works-fine
thread? i serioulsy need some help, and that would give me some boost in our friendship (the one mentioned in my thread) with that chick! lol just joking
acctually not at all