Archived from groups: alt.sys.pc-clone.dell (
More info?)
Yes Tom, the greatest joy of my life is to go on newsgroups full of nerds
and make up fake problems so I can talk about them.
Lord knows, I've nothing better to do with my time than be insulted by
pinheads doing mind reading acts and trying to make up clever insults.
The thing wrong with my screen is its piss poor quality, that's it.
"Tom Scales" <tomtoo@softhome.net> wrote in message
news:eLCdnQohG_hCKX3dRVn-vw@comcast.com...
> Still not going to tell us what was wrong?
>
> Starting to believe the whole thing was made up.
>
>
> "Tony" <poipoipoi@poipoipoi.com> wrote in message
> news:cbq5e6$phc$1@sparta.btinternet.com...
> > Thanks Queen.
> >
> > I must say I was astounded at the bitter hostility from these idiots,
the
> > insults and sarcasm, to a pretty innocent question. But that's life
eh...
> > 99% people are great, and 1% are idiots like Christopher Muto and
Rocket.
> >
> >
> > Well I bitched to Dell, and they called back, I was suprised to find
they
> > offered me a part cash refund.
> >
> > I took it, which is good, but to be honest my screen's poor quality, and
I
> > wish I'd just got a good quality screen and paid the extra money. I've a
> > good mind to call back and still return it. I can get a screen from
> Samsung
> > that's far better quality, but I just don't have the time to go through
> the
> > whole thing.
> >
> > But I appreciate Dell making the offer, it was a suprise.
> >
> > The whole things been a nightmare, glad its over. I like Dell, but the
> fact
> > remains that if I'd have bought from a UK dealer, I could have dealt
with
> > the problem right away.
> >
> >
> > I lived in the US and UK and have found the UK consumer laws much better
> > than the US., though I'm not an expert, I have found that the UK has
very
> > strict rulles on advertising, which the US does not have, and the UK has
> > Trading Standards, the ASA and other organisations which actively
> > investigate and prosecute companies.
> >
> > Once tried to advertise on radio and spent 2 months negotiating with the
> > authorities. I've felt much better protected here. But that might just
be
> my
> > experience.
> >
> > If I buy from Dell again, I won't get one of their TFT screens, that's
for
> > sure.
> >
> >
> > Cheers
> >
> > T
> >
> >
> >
> >
> >
> >
> >
> > "Mary Queen of Scots" <postmaster@127.0.0.1> wrote in message
> > news:f5WDc.5025$Se.53093544@news-text.cableinet.net...
> > >
> > > "Tony" <poipoipoi@poipoipoi.com> wrote in message
> > > news:cbomg6$u$1@hercules.btinternet.com...
> > > > Thanks Robert
> > > >
> > > > The sites look interesting. I'm not on a crusade against Dell, I
found
> > > them
> > > > good, previously.
> > > >
> > > > Its nice to talk so someone who's helpful and pleasant, as opposed
to
> > > other
> > > > people, best not mentioned.
> > > >
> > > >
> > > > Tony
> > > >
> > >
> > > Tony,
> > >
> > > It's a standing joke in here and, in fact, has come to be expected
that
> > > anyone who dares to criticise Dell on this newsgroup gets labelled as
a
> > > troll.
> > >
> > > In fairness, there are only a handful (mainly regulars) who resort to
> such
> > > labelling and, by and large, they are best killfiled anyway.
> > >
> > > In general, you'll find that if you post full details of your problem
> > there
> > > will be plenty of helpful responses.
> > >
> > > By and large, Dell's hardware is some of the best around, it's their
> > > customer service (as you've found) that's gone to ratshit. But that's
> > > symptomatic of an industry where we want better and better equipped
> > machines
> > > for less and less pounds, shillings and pence.
> > >
> > > As for the UK vs USA consumer laws, I'm surprised that, as a
journalist,
> > you
> > > weren't aware of the fact that UK laws are a joke. Never heard of
> Rip-off
> > > Britain?
> > >
> > > Good luck, I hope that by posting your problem here the very helpful
> > members
> > > on this group will be able to point you in the right direction.
> > >
> > >
> >
> >
>
>