Hello, hopefully this is in the right area. I am having an issue with my Windows 7 64 bit laptop. I did an update and pressed the “restart now” to let the changes take effect, when it restarted it got to the “starting windows” screen but it stopped there for a while then flashed a blue screen quickly. Then it restarted itself and goes to a menu that says “windows failed to start. A recent hardware or software change might be the cause…” I have two options “ Launch Startup repair (recommended)” or “start windows normally”. When I choose the Launch startup repair it says “windows is loading files” and then it shows a black screen with a mouse cursor, I can move the cursor but nothing loads. Any ideas how I can fix this?