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DVD drive won't play dvds

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  • DVD Drives
  • Microsoft
  • Decoder
  • Windows XP
Last response: in Windows XP
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July 16, 2005 8:05:01 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I just tried playing dvds on my dvd drive and nothing's happening. Real
Player is telling me that I don't have a dvd drive and when I try playing
dvds via InterActual I'm getting the message:

'Error PL4013: Playback failed due to a problem with the video subsystem.
You may be using an unsupported display mode or your system may not have a
working decoder installed. Please ensure that your DVD decoder is functioning
properly by launching it from Start | Programs.'

I've tried playing cds and there are no problems. This has only just started
happening. Any ideas anyone?

More about : dvd drive play dvds

Anonymous
July 16, 2005 11:10:46 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

InterActual is a program normally put on many DVD movies to allow a PC to
play a DVD movie.

You could try going to add/remove programs. Remove InterActual. Then, put
in a DVD movie with that program on it, and reinstall it.

Many people use the 3rd party pay-for PowerDVD program instead.

An errant program, yourself, or another user could have minimized some
display setting. Preventing the display of full color/screen DVD movies.
Reinstalling InterActual won't fix this.

There are three steps in playing commercial DVD movies. One is the menu
system. Another is decoding some of the DVD files that each contain a
certain mpeg2. Both of these are done with the DVD movie playing software.
And, finally, these are decoded and displayed. This last step is what the
error message is referring to.

"gort" <gort@discussions.microsoft.com> wrote in message
news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
> I just tried playing dvds on my dvd drive and nothing's happening. Real
> Player is telling me that I don't have a dvd drive and when I try playing
> dvds via InterActual I'm getting the message:
>
> 'Error PL4013: Playback failed due to a problem with the video subsystem.
> You may be using an unsupported display mode or your system may not have a
> working decoder installed. Please ensure that your DVD decoder is
functioning
> properly by launching it from Start | Programs.'
>
> I've tried playing cds and there are no problems. This has only just
started
> happening. Any ideas anyone?
July 16, 2005 11:10:47 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

InterActual is a program normally put on many DVD movies to allow a PC to
play a DVD movie.

So Wrong!
--
Mike Pawlak


"Lil' Dave" wrote:

> InterActual is a program normally put on many DVD movies to allow a PC to
> play a DVD movie.
>
> You could try going to add/remove programs. Remove InterActual. Then, put
> in a DVD movie with that program on it, and reinstall it.
>
> Many people use the 3rd party pay-for PowerDVD program instead.
>
> An errant program, yourself, or another user could have minimized some
> display setting. Preventing the display of full color/screen DVD movies.
> Reinstalling InterActual won't fix this.
>
> There are three steps in playing commercial DVD movies. One is the menu
> system. Another is decoding some of the DVD files that each contain a
> certain mpeg2. Both of these are done with the DVD movie playing software.
> And, finally, these are decoded and displayed. This last step is what the
> error message is referring to.
>
> "gort" <gort@discussions.microsoft.com> wrote in message
> news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
> > I just tried playing dvds on my dvd drive and nothing's happening. Real
> > Player is telling me that I don't have a dvd drive and when I try playing
> > dvds via InterActual I'm getting the message:
> >
> > 'Error PL4013: Playback failed due to a problem with the video subsystem.
> > You may be using an unsupported display mode or your system may not have a
> > working decoder installed. Please ensure that your DVD decoder is
> functioning
> > properly by launching it from Start | Programs.'
> >
> > I've tried playing cds and there are no problems. This has only just
> started
> > happening. Any ideas anyone?
>
>
>
Related resources
Anonymous
July 16, 2005 11:33:57 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

Did DVD's work before? If not, or you've never tried them, the error message
is telling you that you do not have DVD decoder software installed, and this
is necessary for playback of DVD's. This is not something that comes with
WinXP.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"gort" <gort@discussions.microsoft.com> wrote in message
news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
>I just tried playing dvds on my dvd drive and nothing's happening. Real
> Player is telling me that I don't have a dvd drive and when I try playing
> dvds via InterActual I'm getting the message:
>
> 'Error PL4013: Playback failed due to a problem with the video subsystem.
> You may be using an unsupported display mode or your system may not have a
> working decoder installed. Please ensure that your DVD decoder is
> functioning
> properly by launching it from Start | Programs.'
>
> I've tried playing cds and there are no problems. This has only just
> started
> happening. Any ideas anyone?
Anonymous
July 16, 2005 5:20:57 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

"gort" <gort@discussions.microsoft.com> wrote in message
news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
> I just tried playing dvds on my dvd drive and nothing's happening. Real
> Player is telling me that I don't have a dvd drive and when I try playing
> dvds via InterActual I'm getting the message:
>
> 'Error PL4013: Playback failed due to a problem with the video subsystem.
> You may be using an unsupported display mode or your system may not have a
> working decoder installed. Please ensure that your DVD decoder is
functioning
> properly by launching it from Start | Programs.'


Try this page
http://player.interactual.com/help/support/articles/011...
July 16, 2005 5:20:58 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

thanks for all the replies guys.

My computer's about 3 years old - I've had no problems whatsoever playing
dvds or indeed any other discs in the dvd drive prior to the problem emerging
this morning. I've done nothing to my computer to cause it and can't figure
out why it's happening. Like I said before - I try playing a dvd via Real
Player and it tells me I don't have a dvd drive installed: I try playing a
dvd via InterActual and the 'Error PL4013' message pops up: I play cds and
there's no problem. So how can I rectify it?


>
> "gort" <gort@discussions.microsoft.com> wrote in message
> news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
> > I just tried playing dvds on my dvd drive and nothing's happening. Real
> > Player is telling me that I don't have a dvd drive and when I try playing
> > dvds via InterActual I'm getting the message:
> >
> > 'Error PL4013: Playback failed due to a problem with the video subsystem.
> > You may be using an unsupported display mode or your system may not have a
> > working decoder installed. Please ensure that your DVD decoder is
> functioning
> > properly by launching it from Start | Programs.'
>
July 16, 2005 5:20:59 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

both Real Player and InterActual are telling me they can't locate my decoders
and recommend reinstalling the dvd software. Here's the major problem - the
disc was never supplied with the computer and the company that built it went
bust last year so I can't call on them for tech support. The dvd drive
doesn't even have a manufacturers name and model on it. As my cd-rom drive
has been playing up for a while and now this is happening to the dvd drive
does it mean I'm going to have to invest in some new hardware?
Anonymous
July 17, 2005 11:43:55 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Oops.
Should have said Intervideo, which has InterActual features within it.
http://player.interactual.com/default.asp?code=AP

So contained in WinDVD, and PowerDVD as well. So, we don't know what the
OP's movieplayer software is.

"MAP" <mikepawlak2REM@OVEhotmail.com> wrote in message
news:BB76ED8A-AF9F-4B14-8C10-E8E723CB0E20@microsoft.com...
> InterActual is a program normally put on many DVD movies to allow a PC to
> play a DVD movie.
>
> So Wrong!
> --
> Mike Pawlak
>
>
> "Lil' Dave" wrote:
>
> > InterActual is a program normally put on many DVD movies to allow a PC
to
> > play a DVD movie.
> >
> > You could try going to add/remove programs. Remove InterActual. Then,
put
> > in a DVD movie with that program on it, and reinstall it.
> >
> > Many people use the 3rd party pay-for PowerDVD program instead.
> >
> > An errant program, yourself, or another user could have minimized some
> > display setting. Preventing the display of full color/screen DVD
movies.
> > Reinstalling InterActual won't fix this.
> >
> > There are three steps in playing commercial DVD movies. One is the menu
> > system. Another is decoding some of the DVD files that each contain a
> > certain mpeg2. Both of these are done with the DVD movie playing
software.
> > And, finally, these are decoded and displayed. This last step is what
the
> > error message is referring to.
> >
> > "gort" <gort@discussions.microsoft.com> wrote in message
> > news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...
> > > I just tried playing dvds on my dvd drive and nothing's happening.
Real
> > > Player is telling me that I don't have a dvd drive and when I try
playing
> > > dvds via InterActual I'm getting the message:
> > >
> > > 'Error PL4013: Playback failed due to a problem with the video
subsystem.
> > > You may be using an unsupported display mode or your system may not
have a
> > > working decoder installed. Please ensure that your DVD decoder is
> > functioning
> > > properly by launching it from Start | Programs.'
> > >
> > > I've tried playing cds and there are no problems. This has only just
> > started
> > > happening. Any ideas anyone?
> >
> >
> >
!