office 97 and win.com problem?

Dukebot

Distinguished
Jan 24, 2001
43
0
18,530
i installed office 97 small business on my CyrixII-300 computer and when i went to restart it i got a message saying these files are missing or corrupted:
-C:\WINDOWS\DBLBUFF.SYS
-C:\WINDOWS\IFSHLP.SYS
plus it cannpt find WIN.COM and it is unable to load windows. is there anyway i can reverse this? it won't even let me start wwin98 in safe mode either
 

xyz

Distinguished
Mar 5, 2002
297
0
18,780
<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q227171" target="_new">Win.com Not Found, Unable to Load Windows</A>

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q136630" target="_new">Creating a New Win.com File When You Cannot Start Windows</A>

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q258471" target="_new">Error Message: The Following File Is Missing or Corrupted: C:\Windows\Ifshlp.sys</A>

Once you are able to start Windows, you can extract the other two files ('ifshlp.sys' & 'dblbuff.sys')from the installatin disk using Windows System File Checker.

<font color=blue>Mubashar</font color=blue>
___________________________________________________________

<b><font color=red><i>"All delays are dangerous in war."</b></font color=red></i>