Help with - Error Loading C:windowscfgmgr52.DLL

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

I am not very good with computers so any help needs to be very well
explained. Some of my mates are good at computers and dirtected me here.

I have Windows XP and Norton’s Internet Security 2004. I share the computer
with the rest of my family who are like me careful on the net.

The problem is whenever I turn the computer on I get

A dialog box with the title bar: "RUNDLL"
And the text of this box says, "Error Loading C:windows\cfgmgr52.DLL"

What is it? And how do I stop it (I did a search for it I even searched
Hidden files but found nothing).

Also when ever I do a "Full system scan" with Norton’s it shows some files
it cannot delete and tells me to exclude them. How can I get rid of them or
should I just exclude them.

If my problem is explained in other threads could you show me? I did have a
look about but could not find the problem.

Thank You

 

[Malke]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Tindy1986 wrote:

>
> Hi
>
> I am not very good with computers so any help needs to be very well
> explained. Some of my mates are good at computers and dirtected me
> here.
>
> I have Windows XP and Norton's Internet Security 2004. I share the
> computer with the rest of my family who are like me careful on the
> net.
>
> The problem is whenever I turn the computer on I get
>
> A dialog box with the title bar: "RUNDLL"
> And the text of this box says, "Error Loading C:windows\cfgmgr52.DLL"
>
> What is it? And how do I stop it (I did a search for it I even
> searched Hidden files but found nothing).
>
> Also when ever I do a "Full system scan" with Norton's it shows some
> files it cannot delete and tells me to exclude them. How can I get rid
> of them or should I just exclude them.
>
> If my problem is explained in other threads could you show me? I did
> have a look about but could not find the problem.
>
> Thank You

You've got the Booked Space malware. Follow the general malware removal
steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

It is crucial that you do all scans in Safe Mode with updated tools.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"