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Help Ram Issues and finding drives

Last response: in Windows 7
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March 20, 2010 9:36:53 AM

I was recently running windows vista 32bit but i have recently updated to a windows 7 32 bit with 2.00gb of memory (RAM) i updated my ram to 4.00gb (RAM) however its saying only 3.25 usable, then i found out it is more than likley because you are running windows 7 32bit upgrade to windows 7 64 bit so i upgraded to 64bit and its still the same also my windows 7 rating has went down from 7.1 to 5.7 even though i have exactly the same (RAM) installed. I have discovered that it could either be that my bios needs flashed, i know its not this cause i spoke to my computer manufacturer and they said there isint a flash driver for that system cause it was made to run a 32 bit operating system however he also said that it is possible though to run a 64 bit operating system by using/installing generic drivers if you need help finding the generic drives phone the premium rate number @ £1.50 a minute well hes got 2 hopes in that bob hope and no hope, and bob hopes dead! considering i was on hold to him for 15 minutes. I basically need to learn where to find these drives what are the main drives i need to find. My system specs are

The detected result of Windows 7 Manager - System Information v1.1 (Hardware)

Basic Hardware information

Motherboard: T9609

Basic I/O System(BIOS): Phoenix - AwardBIOS v6.00PG

Central Processing Unit(CPU): Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz

Physical Memory X 3

1GB

2GB

1GB

Hard Disk: Hitachi HDT725032VLA360 ATA Device (298.09GB)

Video Card: ATI Radeon HD 4600 Series

Monitor: Generic PnP Monitor

Audio Device X 2

ATI High Definition Audio Device

High Definition Audio Device

Network Adapter

Local Area Connection - Intel(R) 82566DC-2 Gigabit Network Connection (Connected)

Keyboard: Standard PS/2 Keyboard

Mouse: USB Input Device

Hardware Score (Base score: 5.7)

Processor (Calculations per second): 7.1

Memory (Memory Operation per second): 5.9

Graphics (Desktop performance for Windows Aero): 6.7

Gaming graphics (3D business and gaming graphics performance): 6.7

Primary hard disk (Disk data transfer rate): 5.7

please ask if you need any other information on my pc if it will help you find a solution Thanks
a b \ Driver
a b $ Windows 7
March 20, 2010 4:01:24 PM

Hi

1- The WEI isn't the best way to know how good is the performance of your rig.
2- What exactly GPU do you have? 4650 1GB, or 4650 512MB
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March 21, 2010 9:33:04 AM

saint19 said:
Hi

1- The WEI isn't the best way to know how good is the performance of your rig.
2- What exactly GPU do you have? 4650 1GB, or 4650 512MB

I have a 1 GB radeon HD 4670
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March 21, 2010 3:09:12 PM

Your RAM went to Single Channel.

It is not a driver issue.

1Haplo
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March 21, 2010 3:14:51 PM

Double Post Sorry
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March 21, 2010 6:27:19 PM

1haplo said:
Your RAM went to Single Channel.

It is not a driver issue.

1Haplo

so why does it do that mate? is there away of over coming it? i went on crucial.com and they scanned my computer and said i could install up to 8gb of ram i have 4 slots 2x1gb and 1x2gb and one slot free
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a b $ Windows 7
March 21, 2010 8:00:10 PM

Physical address extension on mobo (PAE) may allow access to more memory.

You will have reduced your 2x1 from dual channel to single channel and hence reduced the bandwidth available, but the first issue is getting access to all 4 Gb in my opinion.
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March 21, 2010 9:33:05 PM

Physical address extension on mobo (PAE) may allow access to more memory can u explain in more detail please
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a b $ Windows 7
March 21, 2010 9:59:43 PM

well without the PAE being activated there is a limit to how much RAM your mobo can see, and therefore how much windows can see, I think it corresponds to the same 32bit limit. So enabling it may get your full4Gb visible to windows. Its a bios setting by the way
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