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Can not copy any songs or videos from iPhone to iTunes

Last response: in Cell Phones & Smartphones
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November 18, 2011 3:54:00 AM

I am experiencing trouble with my iPhone. I have to reinstalled my Windows 7 OS due to some trouble. When I reinstalled everything include iTunes back, it can not automatically back up my iPhone to iTunes like it used to. Also, I can not copy any songs and/or videos from iPhone to my iTunes.

Does anyone know how could I restore all my previous services I got before the reinstallation? Help!!
Very thanks.
November 25, 2011 10:10:54 AM

You can only sync an ipod with 1 install of itunes at a time. I assume iphones work the same.
Meaning when you reinstall windows you have to resync from scratch which will wipe your device.
I might be wrong, but that is definately the design for ipods. Its to curb piracy.
November 27, 2011 3:48:01 AM

if u have lost the connection between iphone and computer because u reinstalled windows 7, it might not be authorized to sync.
this might work. not sure tho.
open itunes
make sure ur iphone is connected to ur computer.
go into store at the top
click on 'authorize this computer'
if it worked u can now sync it
hope it helps :) 
June 4, 2012 10:48:35 AM

This topic has been closed by Pyree
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