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Archived from groups: comp.sys.hp.hardware,comp.sys.laptops (More info?)
All...
I have, like many of you, been the unfortunate owner of an HP
Pavilion-series laptop with the infamous weakling power-jack problem.
If you're wondering, this problem is usually typified by symptoms like:
* Spontaneous and instantaneous power-downs of the laptop for no
apparent reason
* Refusal to start or charge a properly inserted battery
* Movement of the AC power adapter plug causing power "glitches"
* "Clicking" noises emerging from the area near the power plug
There are other permutations of the power problems, but this represents
the general theme. I owned a zt1175 that started behaving this way, and
was stunned to discover that once the unit stopped booting up, the only
solution was a new main board at a cost of about $600 - the plug had
started arcing internally and essentially fried the rest of the power
system, and ruined other components in the process.
I've learned that my zt1175 isn't the only one with this problem.
Apparently, myriad variations of Pavilion models suffer from this
chronic design flaw, which apparently HP steadfastly refuses to
acknowledge or support.
I personally think HP should be responsible and accountable for the
defects in their products. I am trying to determine if there are any
other HP laptop owners who have seen their systems come to an untimely
demise because of their power problems, and if sufficient interest is
shown, explore the possibility of some type of class-action against HP.
I have opened an email account at HPLaptopUsers@yahoo.com to collect
information from individuals willing to provide data about their HP
Pavilion laptop power problems. If you are a cuurent or former owner of
an HP Pavilion laptop that has exhibited any of the power problems
described above, and you're willing to share, please send the following
to the above address:
1. Your actual name
2. A real return email address at which you can be contacted.
3. The specific HP laptop you have/had
4. How long you had it
5. The specific type of power problem you encountered
6. Steps you took with HP or third-parties to have it repaired.
Now, I realize some of you will say, "yeah, send all this stuff to some
unknown guy on the Internet, and you'll get a flood of junk mail." Not
so. I am not a spammer, I'm not a junk-mail relay or anything, I'm just
trying to get info from customers as dissatisfied with HP laptops
arising from a problem that shouldn't exist in the first place. If I
don't get enough response, no one will ever hear from me again, and the
project will die on the vine. If I do, the project will proceed in
steps as I learn what to do next at each step.
My point in all this is to make HP accountable for their poor,
chronically defective hardware design. They should fix the laptops, or
provide new/refurbished ones to current owners.
-David Whitney
Note: REplies to the email address posted above
(intrepid_dw@hotmail.com) are discarded, as the account is no longer
active. If you send info to the HPLaptopUsers address, I'll respond as
soon as I can.
All...
I have, like many of you, been the unfortunate owner of an HP
Pavilion-series laptop with the infamous weakling power-jack problem.
If you're wondering, this problem is usually typified by symptoms like:
* Spontaneous and instantaneous power-downs of the laptop for no
apparent reason
* Refusal to start or charge a properly inserted battery
* Movement of the AC power adapter plug causing power "glitches"
* "Clicking" noises emerging from the area near the power plug
There are other permutations of the power problems, but this represents
the general theme. I owned a zt1175 that started behaving this way, and
was stunned to discover that once the unit stopped booting up, the only
solution was a new main board at a cost of about $600 - the plug had
started arcing internally and essentially fried the rest of the power
system, and ruined other components in the process.
I've learned that my zt1175 isn't the only one with this problem.
Apparently, myriad variations of Pavilion models suffer from this
chronic design flaw, which apparently HP steadfastly refuses to
acknowledge or support.
I personally think HP should be responsible and accountable for the
defects in their products. I am trying to determine if there are any
other HP laptop owners who have seen their systems come to an untimely
demise because of their power problems, and if sufficient interest is
shown, explore the possibility of some type of class-action against HP.
I have opened an email account at HPLaptopUsers@yahoo.com to collect
information from individuals willing to provide data about their HP
Pavilion laptop power problems. If you are a cuurent or former owner of
an HP Pavilion laptop that has exhibited any of the power problems
described above, and you're willing to share, please send the following
to the above address:
1. Your actual name
2. A real return email address at which you can be contacted.
3. The specific HP laptop you have/had
4. How long you had it
5. The specific type of power problem you encountered
6. Steps you took with HP or third-parties to have it repaired.
Now, I realize some of you will say, "yeah, send all this stuff to some
unknown guy on the Internet, and you'll get a flood of junk mail." Not
so. I am not a spammer, I'm not a junk-mail relay or anything, I'm just
trying to get info from customers as dissatisfied with HP laptops
arising from a problem that shouldn't exist in the first place. If I
don't get enough response, no one will ever hear from me again, and the
project will die on the vine. If I do, the project will proceed in
steps as I learn what to do next at each step.
My point in all this is to make HP accountable for their poor,
chronically defective hardware design. They should fix the laptops, or
provide new/refurbished ones to current owners.
-David Whitney
Note: REplies to the email address posted above
(intrepid_dw@hotmail.com) are discarded, as the account is no longer
active. If you send info to the HPLaptopUsers address, I'll respond as
soon as I can.