Why gray with zipper in front of my pictures? Please someone help..I cannot look

When I click to open my Kodak pictures I see them for one second...then they are covered with a solid gray and lookis like a zig zag right down the middle. I have updated apple.com 7 etc...like my search told me to....
I still need HELP! THANK YOU FOR TRYING TO HELP
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More about gray zipper front pictures help look
  1. What operating system are you using?
    What photo application do you use?
    What format are you using to save your Kodak images?
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