There are times when simply doing a Windows restore isn’t enough; you also may not have been provided with any operating system / restore CD’s or DVD’s for your Dell computer. Luckily for you, Dell places restore materials on a separate partition of your hard drive. If all else fails and your last resort is restoring your computer to “like new”; here are the instructions to do so.
When you order you computer and OS disk is not included, call Dell and tell them your returning the machine if they don't send you the disk. worked for me twice... 2 day air...