Who Makes Westinghouse TV

Vary upset with this TV over a year trying to get a firmware upgrade to fix these problems. model SK-26H590D They know the problem, since Dec 08 or before, got that from one of there phone people. Many phone calls and emails.


I have been getting the runaround for over 9 months, how long dose it take to fix soft ware.

The clock loses minuets a day
time zone is wrong, need to set time one hour earlier reset turn on timer each night to turn on next day

Those are the problems I use, the ones that should never been released

here are some other ones that are irritating;

can't set what channel comes on with turn on timer
sleep mode is not on remote, have to go deep in menu to set and pick a time

I would like you buy this back, so I can find one of your competitors the works

Tom

Westinghouse Digital Support wrote:
> Hello Tom Leidolf,
>
> Thank you for your inquiry.
>
> We apologize for any inconvenience in awaiting our response; we're happy
> to assist you in any way we can.What is the number you referenced when you called? If there is a firmware update available for this we are working on it. I do not have the CEO's information available.
>
> If you have any further questions, you may contact us through email, or by calling us toll-free at 1-866-287-5555, between 9am and 9pm Eastern Standard Time, Monday through Saturday. One of our technicians will assist you.
> -Nick, Westinghouse Digital Support Staff
>
>
> Original Message Follows:
> ------------------------
> First Name: Tom
> Last Name: Leidolf
> Email: sandy2tom@gmail.com
> Subject: weekly timers
> Product Number: SK-26H590D
> Message: Right after the 1st of the year (2009) I was able to talk to one of your service people (a male, didn't get his name) that went the extra mile and confirmed what I have been complaining about since I bought this TV. Your engineering department has not fixed the firm ware as yet that they know about, what the hell is taking so long to fix the weekly timers so they will work. I want to talk to the CEO to get you people off your dead asses.
>
>

this is what happens when you try to save cash by getting one of the lesser known brand names. i got a lesser brand LCD TV and i prepared myself for any issues that you would expect from a cheap brand TV