Archived from groups: microsoft.public.windowsxp.general (
More info?)
Nothing in
http://support.microsoft.com/?kbid=813514 helps?
Did you try the account in a new Named Identity in the current (Windows)
User Account? ...in a new or other (Windows) User Account? ...connected
directly, w/out using the router?
--
~PA Bear
BOB wrote:
> Went thru resetting OE , added new user etc, disabled AV and anti spy,
> still no change.
>
> "PA Bear" wrote:
>
>> First of all:
>>
>>> ...I don't have any firewall running...
>>
>> Make sure the Windows Firewall is enabled, please.
>>
>> 9 times out of 10, simply disabling scanning of outgoing mail by your
>> anti-virus application cures the sending problem. I suggest also
>> disabling
>> scanning of incoming mail, too, as it can lead to similar problems and
>> even
>> corruption of your message store. It provides no additional protection
>> and
>> even Symantec says it's not necessary:
>>
>> <quote>
>> Disabling email protection does not leave you vulnerable to viruses and
>> malicious software in email. It is a separate layer of protection in
>> addition to Auto-Protect. Auto-Protect scans any incoming files,
>> including
>> email, as they are saved to your hard drive. As long as you keep your
>> virus
>> definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
>> set to scan files as they are created or downloaded, your system is fully
>> protected.
>> </quote>
>> From the Symantec page
http://snipurl.com/bmf6
>>
>> Troubleshooting error messages that you receive when you are using OL and
>> OE
http://support.microsoft.com/?kbid=813514
>>
>> For the other 10%, usually we find that the scanning has damaged the
>> current identity, especially if its the default Main Identity. Try one
>> or
>> more of your accounts in a new Named Identity (File>Identities>Add new
>> identity). Assuming all is well, import messages from the old Identity
>> before deleting it (File>Identities>Manage Identities).
>>
>> OE Caveats:
>>
>> Don't use Inbox or Sent Items to archive messages. Move them to local
>> folders created for this purpose.
>>
>> Empty Deleted Items folder daily.
>>
>> Disable Background Compacting [N/A in SP2] and frequently perform a
>> manual
>> compact of all OE folders while "working offline". More at
>> http://www.insideoe.com/files/maintain.htm.
>>
>> If WinXP SP2, don't attempt to close OE via Task Manager or shutdown the
>> machine while Automatic Compacting is taking place.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE) & Security
>>
>>
>>
>> BOB wrote:
>>> Well,, this was an exercise in windows futility..........
>>>
>>> I uninstalled IE 6 and OE 6 as outlined @ MS help, couldn't reinstall
>>> them,
>>> ran a script from a web-site provided above, and am now back where I
>>> was.
>>> Even the emails are still there ???????
>>>
>>> THIS IS THE PROBLEM;
>>>
>>> When I try to send an email, or respond to one I get this error.
>>>
>>> The connection to the server has failed. Account: 'Bob @nac', Server:
>>> 'localhost', Protocol: SMTP, Port: 7362, Secure(SSL): No, Socket Error:
>>> 10061, Error Number: 0x800CCC0E
>>>
>>> I disconnected the router and plugged directly into the modem, I don't
>>> have
>>> any firewall running, scanned for spy & viruses. This started suddenly
>>> on
>>> Sunday....
>>>
>>> "PA Bear" wrote:
>>>
>>>>> I had a problem in that I suddenly couldn't send out any emails...
>>>>
>>>> What happened when you tried? Post any error messages in their
>>>> entirety.
>>>> --
>>>> OE6-specific newsgroup:
>>>> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
>>>> OE General newsgroup:
>>>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>>>>
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE) & Security, AH-VSOP
>>>>
>>>> Inside Outlook Express
>>>>
http://www.insideoe.com
>>>>
>>>> BOB wrote:
>>>>> I had a problem in that I suddenly couldn't send out any emails, could
>>>>> recieve them fine. As last resort went to MS help and decided to
>>>>> reinstall
>>>>> IE6 & OE6. I made the changes to the registry as outlined, but when
>>>>> I
>>>>> try
>>>>> to re-install, it says there is a newer version already on the pc.
>>>>> SO,
>>>>> I
>>>>> uninstalled IE6 from the control panel, but it still says that
>>>>> there
>>>>> is
>>>>> a
>>>>> newer version installed.........
>>>>>
>>>>> What do I do ?????????
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