Tom's Hardware > Forum > Computer Peripherals > Flat Panels/ LCDs > Samsung 2493HM 24" - weird problem

Samsung 2493HM 24" - weird problem

Forum Computer Peripherals : Flat Panels/ LCDs - Samsung 2493HM 24" - weird problem

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kenneth_k   04-24-2008 at 07:30:20 AM

Hi, I recently received the Samsung 2493HM 24" PC monitor. I have been pretty thrilled so far, good picture quality and great design. However, I have one weird problem that I hope someone can help me solve or at least understand.

I do a simple "print screen" command, e.g. to grab a screenshot from GPU-Z. However, anything white on that screendump appears as "yellowish" when I view the actual .JPG image, for example. Really creeps me out. I didn't have the problem with my previous ASUS monitor.

I have even tried different video cards, currently running a brand-new 9800GTX which works just fine.

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jaguarskx   04-24-2008 at 07:41:13 AM
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It's more likely a video driver issue.

Try uninstalling then reinstalling your drivers.

------------------------------ Q9450 |Corsair XMS 4GB DDR 800 | ABit IP35 Pro | HD 5850 | Audigy 2 | Seasonic S12 550 | Cooler Master Centurion 532 | NEC LCD2690WUXi and Planar PX2611w | WinXP

Peace on Earth by means of the destruction of all life on Earth.
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kenneth_k   04-24-2008 at 08:25:09 AM
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I will try that and return here. But I must stress that I am using the newest available video drivers from NVIDIA.

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jaguarskx   04-25-2008 at 07:45:30 AM
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"Print Screen" generally captures what the video card is displaying on the screen, not what the screen is actually displaying.

If your brand new 9800GTX is set to true color and you connect it to a monochrome monitor then press "Print Screen", the screenshot will still be in color.

Try rolling back to an older video driver.

------------------------------ Q9450 |Corsair XMS 4GB DDR 800 | ABit IP35 Pro | HD 5850 | Audigy 2 | Seasonic S12 550 | Cooler Master Centurion 532 | NEC LCD2690WUXi and Planar PX2611w | WinXP

Peace on Earth by means of the destruction of all life on Earth.
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