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Gateway volume control problem

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mdsquared117   09-06-2009 at 09:05:58 PM

I have recently bought a Gateway NV58 15.6" laptop and I have noticed that, for no good reason, the touch-sensitive volume adjust buttons, while they do adjust the volume, no longer cause a small pop-up (similar to that of macs) where it shows the volume in a bar made up of small blocks (if @ were blocks, it would be @@@@@@@@@@@@@@@).
Also, the mute button light no longer turns on when its muted, even though it does still trigger the mute.
Your expertise are always appreciated, thanks.

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Anonymous   09-16-2009 at 04:27:31 AM
- 0 +

I have a gateway labtop that does the same thing the touch sensitive volume control above the keys is whacked to say the least. does anyone have any idea how to disable those touch keys.

Reply to Anonymous
manny321   09-29-2009 at 06:04:31 PM
- 0 +

Since Gateway is owned by Acer. Here's the software that worked on my NV58 from Acer Website:

Launch Pad:

http://global-download.acer.com/GD [...] en&SC=PA_7

You may need this also. I think this is for power button on the launchpad.

http://global-download.acer.com/GD [...] en&SC=PA_7

Regards,

Manny


Message edited by manny321 on 09-30-2009 at 03:52:10 AM
Reply to manny321
justinw1   10-03-2009 at 03:45:51 AM
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I have a NV52 and the touch buttons are working but the lights for the mute button are not working. also it doesn't pop up on the screen what I did. why is this happening? how do I fix this? do I use the same thing?

Reply to justinw1
Anonymous   10-23-2009 at 10:36:16 PM
- 0 +

Dude me 2, except my mute light is always on, but still umutes and mutes. and the "P" button doesn't respond or open google chrome (my selected program to work when pressed)

Reply to Anonymous
crazytimmy   11-04-2009 at 10:35:48 PM
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I have the same problem as all of you to the "T"


Okay with some leg work of my own (not of gateways support, there answer was to restore to factory condition) of coarse that will work. But I knew there had to be an easier more timely way of fixing this problem. So after the same problem came back I decided to look deeper into the problem knowing that gateway wasn't going to help. I found that the program that controls the function of the touch buttons.


So my solution is simple and here is a small how to:

Run the Gateway Recovery Management,
click okay at the prompt,
click "Restore" (Top Left),
click "Reinstall Drivers or Applications",
select "Contents",
Scroll down to "Launch Management" Application and
click the install icon to the right.

Once Installation is complete restart your computer and login.

Your touch buttons should now work.

I hope this works for all of you as it did for me.

Reply to crazytimmy
1happydude   11-05-2009 at 09:50:41 PM
- 0 +

Using the Launch Management driver did make the display appear on the monitor again, but there is still no audio (volume) from the speakers or output from the headphone jack.

Can anyone help?

Reply to 1happydude
crazytimmy   11-08-2009 at 05:32:40 PM
- 0 +

Hello 1happydude,

The Launch Management fix is just for the buttons to work again. For your audio problem try using the Gateway "Recovery Management" described above but instead of reinstalling the "Launch Management" select the audio driver :Conexant Audio CX20561-152"

Do that, restart and post back if it works or not and we can go from there.


Crazy Timmy

Reply to crazytimmy
1happydude   11-08-2009 at 06:38:36 PM
- 0 +

Thanks for responding Crazy Timmy. I did re-stalled the Conexant Audio CX20561-152 but that didn't fix the problem.

But after searching on the net someone pointed out the problem. It's amazing how simple the problem was to fix.

I went to the Control Panel then went to the "Sound" icon. In the Playback tab there are two playback devices. The "SPDIF Interface" and the "Speakers." I had to right click on the "Speakers" playback device and selected it as the Default Device. Click apply then OK. Back to normal.

Some how after loading software it changed Default Devices from the "Speakers" to the "SPDIF Interface." Live and learn!

Reply to 1happydude
crazytimmy   11-16-2009 at 04:54:43 PM
- 0 +

AHHH that'll do it! good to know thanks for posting your solution. :)

Reply to crazytimmy
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