RE: Compaq Presario Laptop-Model 1200 y6110
Problem: CDRom is no longer listed in device manager. However (later on) I notice this in the config.sys file :
As per Compaq tech suggestion I REMOVED this: "Rem-By Windows setup-". Now the driver loads at boot sequence but does NOT find a CDRom.
CDRom worked the day before. Only thing that was done that day was install Quicken 2005 (from original CD) & updated entries. When PC was turned on the next day, the Quicken entries were wrong even though they were entered & verified the day before.
I also noticed my CDRom would not work. Can only be opened with a paperclip (button doesn't seem to work at all.) However, I actually got the button to eject the tray ONCE! Then had to go back to the paperclip fix.
Talked to Compaq tech chat & e-mail tech people. Tried their suggestions such as:
(1) Did a complete virus scan; it came up clean. (Symantec online scan).
Norton Anti-Virus installed on laptop will no longer work; it got messed up also?
(2) Reset BIOS
(3) Put Recovery CD in, reboot. No go.
(4) Other various (minor) suggestions.
Short of opening the case to check out cables, etc. (which was one of their suggestions, not an easy task!); I am at my wits' end.
Can anyone shed some light on this perplexing problem?
How can a CDRom work great one day and disappear the next?