Hi, this is the first time I've asked a question here, though I've found answers to other questions I've had in the past by reading problems and solutions others were having.
Here is the computer I have, I bought it August 2009. I am a gamer through and through and aside from browsing, gaming is the main function of this computer.
Gateway FX 6801-09h Specifications
- Intel Core i7 920 with 2.66 GHz D0 processor
- Gateway X58 Motherboard
- 12GB 1333Mhz DDR3 Triple Channel Memory capable to 24GB DDR3 Triple Channel Memory
- Built-in Memory card reader
- Creative X-Fi MB Supported Sound (Software)
- nVidia GeForce GTX 285 1GB, the fastest single-GPU video cards on the planet
- DVD-Super multi Writer/Reader drive with LabelFlash
- Multi-in-one Digital Media with digital control screen on tower
- 1TB(1000GB) 16MB SATA2 Hard Drive
- Gateway easy button Backup
- 750 Watt power supply
- Windows Vista Home Premium 64-bit SP2. It had the free Windows 7 upgrade option. The upgrade arrived in December 2009.
It's been running fine until last week when I upgraded to Windows 7.
After the upgrade, I have an annoying issue that pops up now and then. The USB ports (front and back) suddenly cease to function. They won't read anything inserted in them. iPod, Flash Memory stick, nothing. Funny thing is, my mouse functions fine. It is a usb mouse, and it is plugged in behind. But nothing new will take. It will not appear under drives listed under Computer. When I attempt to shutdown or restart the computer, it hangs. I have to do a hard shutdown. After I restart it, though, the USB ports function fine.
This seems to occur most commonly after playing Mass Effect 2 (retail disk, not steam).
I've scoured all over for days trying to see if someone else has had this problem, to no avail. I've gone to Gateway, and updated the drivers they listed (not BIOS yet, I'm scared of that one).
Any idea as to what is going on and how to fix it? I'd really appreciate any assistance.
Here is the computer I have, I bought it August 2009. I am a gamer through and through and aside from browsing, gaming is the main function of this computer.
Gateway FX 6801-09h Specifications
- Intel Core i7 920 with 2.66 GHz D0 processor
- Gateway X58 Motherboard
- 12GB 1333Mhz DDR3 Triple Channel Memory capable to 24GB DDR3 Triple Channel Memory
- Built-in Memory card reader
- Creative X-Fi MB Supported Sound (Software)
- nVidia GeForce GTX 285 1GB, the fastest single-GPU video cards on the planet
- DVD-Super multi Writer/Reader drive with LabelFlash
- Multi-in-one Digital Media with digital control screen on tower
- 1TB(1000GB) 16MB SATA2 Hard Drive
- Gateway easy button Backup
- 750 Watt power supply
- Windows Vista Home Premium 64-bit SP2. It had the free Windows 7 upgrade option. The upgrade arrived in December 2009.
It's been running fine until last week when I upgraded to Windows 7.
After the upgrade, I have an annoying issue that pops up now and then. The USB ports (front and back) suddenly cease to function. They won't read anything inserted in them. iPod, Flash Memory stick, nothing. Funny thing is, my mouse functions fine. It is a usb mouse, and it is plugged in behind. But nothing new will take. It will not appear under drives listed under Computer. When I attempt to shutdown or restart the computer, it hangs. I have to do a hard shutdown. After I restart it, though, the USB ports function fine.
This seems to occur most commonly after playing Mass Effect 2 (retail disk, not steam).
I've scoured all over for days trying to see if someone else has had this problem, to no avail. I've gone to Gateway, and updated the drivers they listed (not BIOS yet, I'm scared of that one).
Any idea as to what is going on and how to fix it? I'd really appreciate any assistance.