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Acer Laptop Recovery

Last response: in Laptops & Notebooks
September 12, 2009 2:42:26 AM

Reading up on this thread I've seen that there are several ways to restore my acer laptop. I have no cd revoery as it never came with one so I tried the ALT+10 way..
Unfortunately what I get is hardly as system wipe instead i'm greeted with the following:
EDIT windows boot options for Microsoft windows vista
path :\windows\system32\winload.exe
Harddisk: b04bbbe6

I tried hitting enter, and it just reboots the computer, I tried putting 6 zeros as a password just reboots. Hel please i want factory settings for this thing. Everything's failing over the past 3 months. Now i can't even open control panel and sometimes even My Computer or other programs without it failing.

More about : acer laptop recovery

September 12, 2009 3:50:11 AM

I've also have problems running any application and instaling anything. I'm trying to install/reinstall the acer recovery thing but it is stuck at like 99% of the "Preparing Install Shield" I can't seem to find the "Hidden" partition, and can't seem to access "MY COMPUTER" i have been using the web browser(onlything that seems to work) to manually type in path's in the address bar, I am 90% sure this is a virus.
September 12, 2009 3:52:30 AM

Here is my hijackthis file :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:48:54 PM, on 9/11/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Acer\Empowering Technology\eRecovery\CheckD2DSystem.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =*
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =*
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =*
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =*
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =*
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =*
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (file missing)
O2 - BHO: Yodao Toolbar Helper - {6516E5BB-1186-4E2B-B8B8-2DC0E35AB1FA} - C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll (file missing)
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: ÓеÀ¹¤¾ßÀ¸ - {7B434A2A-9E4C-48F2-8373-5801F316A4D5} - C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll (file missing)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-4121213659-220301443-467939336-1000\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BE4DC32-2EF7-4744-8218-65C207BEAF02}: NameServer =
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: eNetHook.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Update Service (gupdate1c9d96641760920) (gupdate1c9d96641760920) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

End of file - 7171 bytes
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September 12, 2009 4:14:49 AM

something just happened, I went to properties on taskbar, then clicked toolbars>new and clicked Computer then I saw I drive! It is my hidden partition drive! but then i right clicked it (idk why) and my computer froze, now i restarted and tried again and... i don't see the I drive :( 
September 12, 2009 11:05:02 PM

I finally got it through Linux, I was able after much trouble shooting to get the cd rom working a little bit(still crashed a bunch)then i downloaded iso of LiveCd for Linux (Ubuntu) and booted up to that, but the cd didn't work.
When booting the computer I went and pressed f2 to get into bios, at first I couldn't figure out which drive was the cd-rom as there were 5 extra ones, so i went back onto desktop deleted them then back to f2 and set CD-Rom to boot first. Never using ubuntu I had trouble with the interface but finally was able to figure it out.
At the Ubuntu main screen i went to the terminal (their version of dos)
by going Applications*uptop*>> accessories> terminal.
After messing around here for a bit i read what another member ScottW on the HowToGeek forum stated :
cd /mnt
sudo mkdir acer
sudo mount /dev/sda1 /mnt/acer
cd acer
cat aimdrs.dat
and viola my password popped outta no where and I am not going to go reboot and try to get into the partition so I can restore to factory settings!