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Hard drive makes occasionally clicking sounds + event viewer error

Last response: in Windows 7
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September 23, 2012 10:20:02 PM

Recently finished my first build and unfortunately it is already giving me some problems.

My current problem is that it occasionally gives off a clicking noise, I am assuming that the problem is the HDD because there is nothing else that's moving in the computer (besdies the BD-ROM, but it doesn't count). I look onto the event viewer and every time this happens it shows an error in the log files.

Level: Error
Event ID: 7026
Source: System Control Manager
The following boot-start or system-start driver(s) failed to load:
VirtDiskBus

Can somebody please give me some advice, should I get a refund or is this just a mere software issue?
a b $ Windows 7
September 24, 2012 11:47:04 AM

55th Mint said:
Recently finished my first build and unfortunately it is already giving me some problems.

My current problem is that it occasionally gives off a clicking noise, I am assuming that the problem is the HDD because there is nothing else that's moving in the computer (besdies the BD-ROM, but it doesn't count). I look onto the event viewer and every time this happens it shows an error in the log files.

Level: Error
Event ID: 7026
Source: System Control Manager
The following boot-start or system-start driver(s) failed to load:
VirtDiskBus

Can somebody please give me some advice, should I get a refund or is this just a mere software issue?


Check for computer infections
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September 24, 2012 2:14:45 PM

I cant stress this enough, first thing to do is: Backup, Backup, Backup!

Once you have backed up, you could start with a good old check disk command: chkdsk
This will inform you if a full check disk is required. and the command for that would be chkdsk /F /R press Y when prompted
Once a full check is completed after a reboot you will need check there are no bad sectors.

What brand of disk do you have as a manufactures diagnostic utility will better determine if it is a hardware failure and will provide more detail than Windows Check Disk.
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Anonymous
a b $ Windows 7
September 25, 2012 9:43:52 PM

1>Back up at the earliest!
2>Download the HDD manufacturer's diagnostic tool
3>Run a "short DST"
a>If it fails, get the error code and call up the HDD manufacturer to RMA the HDD.
b>If it passes, go to the next step.
4>Run a long/extended DST.
a>If it fails, get the error code and call up the HDD manufacturer to RMA the HDD.
b>If it passes, go to next step.
5>Download and install a SMART diagnostic software like HD Sentinel or Acronis Drive monitor, post here the SMART values reported by this tool you downloaded.

[edited to fix typo]
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September 27, 2012 12:14:17 PM

I have downloaded seatools, did all the diagnostics, yet still no problem detected. The main issue is that the HDD is brand new! :( (((
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a c 228 $ Windows 7
September 27, 2012 12:31:47 PM

This problem may occur if a device is not connected to the computer but the driver service of the device is enabled. For example, the following events are logged when the computer does not have a parallel port, a DVD drive, or a CD drive.

Here is a fixit for you. Hope it works.

http://support.microsoft.com/kb/933757
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