Error in Windows Update

Archived from groups: microsoft.public.windowsxp.general (More info?)

Why have "no SP's" been installed?

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

1. Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

2a. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2b. You cannot install some updates or programs
http://support.microsoft.com/defau [...] -us;822798

2c. Windows Update Site Lists Updates That You Already Installed:
http://support.microsoft.com/defau [...] -us;319109

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archi [...] _codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/grou [...] dowsupdate
--
HTH

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security



Hurricane wrote:
> I just recently upgraded from 2000 to XP Pro. Everything works fine
> except my Windows Update. It keeps downloading KB835732 and installing
> it. It is the only critical update that is available on the website. No
> SP's have downloaded. Any thoughts?

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Hurricane" <Hurricane@discussions.microsoft.com> wrote in message
news:26BF587D-9CD1-4923-B95A-70A4ABA29515@microsoft.com...
> I just recently upgraded from 2000 to XP Pro. Everything works fine except my
> Windows Update. It keeps downloading KB835732 and installing it. It is the
> only critical update that is available on the website. No SP's have
> downloaded. Any thoughts?

Go to control panel and select ADD-REMOVE PROGRAMS, then scroll down to the
update that is causing trouble, and remove it.