Archived from groups: microsoft.public.windowsxp.general (More info?)
I have a co-worker's desktop running XP Home SP2. He decided to do a little
program cleaning and removed an older version of AOL. Upon restarting he had
a blue screen but didn't write down the info. The welcome screen comes up
with the individual accounts. However, after logon you get blank wallpaper
and a popup screen that says windows explorer has experienced an error and
needs to shutdown. Sorry for the inconvenience. This appears in all accounts
except safe mode. Upon further investgation I found that deskbar.dll is
missing. I'm assuming this is related to AOL. 1. Is this DLL replaceable?
and 2. What is the process. Restore has been tried, no joy. same for chkdsk
/r. repar was attempted but I'm prompted for an Admin password which noone
knows. I've scanned the system with Trend Micro's housecall, no viruses, a
few spyware program (7) and 2 volunerabilities in word and excel. I've also
installed hijackthis but can only run it in safe mode. I'm going to post the
saved scan at bleeping computer anyway. I've also tried starting
explorer.exe from the task manager and gives the error again and shuts down.
At this point any help would be appreciated.
--
Don Kendrick
I have a co-worker's desktop running XP Home SP2. He decided to do a little
program cleaning and removed an older version of AOL. Upon restarting he had
a blue screen but didn't write down the info. The welcome screen comes up
with the individual accounts. However, after logon you get blank wallpaper
and a popup screen that says windows explorer has experienced an error and
needs to shutdown. Sorry for the inconvenience. This appears in all accounts
except safe mode. Upon further investgation I found that deskbar.dll is
missing. I'm assuming this is related to AOL. 1. Is this DLL replaceable?
and 2. What is the process. Restore has been tried, no joy. same for chkdsk
/r. repar was attempted but I'm prompted for an Admin password which noone
knows. I've scanned the system with Trend Micro's housecall, no viruses, a
few spyware program (7) and 2 volunerabilities in word and excel. I've also
installed hijackthis but can only run it in safe mode. I'm going to post the
saved scan at bleeping computer anyway. I've also tried starting
explorer.exe from the task manager and gives the error again and shuts down.
At this point any help would be appreciated.
--
Don Kendrick