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Poweredge 400sc won't connect to internet

Last response: in Computer Brands
December 10, 2009 2:40:02 PM

I have an old Poweredge 400sc that won't connect to the internet. I used to connect fine, but now it won't. I checked the cables and they are fine. In network settings the connection is enabled and running. I repaired it to no avail. Any thoughts/suggestions? I have the latest drivers from Dell (from 2006) installed.


December 10, 2009 10:57:35 PM

What kind of connection is it (modem, DSL, wireless..etc)?

December 10, 2009 11:58:21 PM

It's a cable modem via an ethernet cable.
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December 11, 2009 12:14:04 AM

Try holding down the reset button on the modem for ~ 5 seconds.
December 11, 2009 12:56:01 AM

I don't have a reset button on the modem so I turned it off for 5 seconds and still nothing. Also, the computer I'm using is on the same modem via wireless router and is working fine.
December 11, 2009 1:02:47 AM

Check the device manager to see if there is a conflict on your ethernet device.

Try a different ethernet cable between the modem and your PC.

If you have another ethernet port, try a different one.

Check the network connections to make sure there is only 1 connection, and that it's the correct one (correct settings).
December 11, 2009 1:43:15 AM

I tried 2 other cables, so it's not that. I only have one port. The only yellow exclamation in device manager was for the sound card.

I have two connections - one is "1394 net adapter" that can NOT be deleted, and is disabled. The other is "local area connection" and is connected.
December 11, 2009 2:55:05 AM

Make sure DHCP and network connections services are started.
December 12, 2009 9:33:57 PM

Stupid me! I forgot to check my ip address settings and clicked on "get ip address automatically" and I'm now on-line with that machine.

December 13, 2009 1:36:28 AM

Good to hear.