Windows Keep Crashing, Need help

Hello community,

For the past month or so I have been having issues with any and all windows programs crashing every 5 minutes or so and I usually get the blue screen of death at least 3-4 times a night (within a 2-3 hour span). I am a Mac guy for the most part and built this PC for casual gaming so I am not sure how to approach this issue and need help figuring out what is wrong. I have taken all of the basic steps to try and troubleshoot the problem such as updating all drivers and even went as far as completely formatting my hard drive and completely re-installing windows from scratch yet the problem persists. After re-installing and getting windows up to date I was blue-screened within less than an hour. I paid a lot of money to build this system and its quite frustrating that I can't use it for anything for more than five minutes. I will post whatever information is needed so please let me know what you need in order to help.

My hardware specs are as follows:

Motherboard: Asus Maximus 5 Gene
CPU: Intel Core i&-3770K @3.50GHz 3.50 GHz
RAM: 2x 8GB DDR3 -1600 Ballistix by Crucial
Graphic: NVIDIA GeForce GTX 690 Signature Edition by EVGA
OS: Windows 7 Professional 64-bit

Thank you in advance for your help.
6 answers Last reply
More about windows crashing help
  1. do know what error was it? [for example stop error 0x00000d1] if we know what error it is, we might be able to identify the problem.
  2. regularly you should use memtest to check your memory for errors or test your pc components for any defects.
  3. lookerup said:
    do know what error was it? [for example stop error 0x00000d1] if we know what error it is, we might be able to identify the problem.


    I do not remember all of the information that was displayed on the blue screen because it usually only last for a few seconds before the system reboots. I will try to capture as much of it as I can next time it happens though, which should be to far off. I do have the problem signature though if that helps.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80113BD028
    BCP3: 00000000BE200000
    BCP4: 000000000005111A
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\092412-11793-01.dmp
    C:\Users\Brad Lilley\AppData\Local\Temp\WER-999139-0.sysdata.xml
  4. was there any updates to your motherboards bios? the bios can be found in your motherboards brand website
  5. if not, try flashing it. Although flashing the bios is probably the last thing you should do, but you gotta try everything right?
  6. lookerup said:
    if not, try flashing it. Although flashing the bios is probably the last thing you should do, but you gotta try everything right?


    I ended up flashing the BIOS which seems to have fixed the problem for the time being. Only time will tell if its truly fixed or not at this point. I appreciate your help and will be back if something else goes wrong. :p
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