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New motherboard installed but now we are locked out.

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Anonymous
a b V Motherboard
July 21, 2005 9:03:50 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi

Following a major crash, a friend has had a new motherboard installed.

But on startup, he can only get to the password window.

At this time, the mouse and keyboard are not actived (don't know why) and he
can not enter his password.

He isn't useless infront of a computer and thinks he can get in via DOS.

But when he stops the computer from booting by pressing F8 and brings up the
BIOS on the screen, there is no 'enter DOS' option.

So, we have two related problems.

1 Entering the password without a mouse or keyboard

2 Getting into DOS from BIOS

Can anyone help us out please as we are desperate?

Thanks in advance

Dave Neve
Anonymous
a b V Motherboard
July 21, 2005 9:03:51 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Firstly if you have installed a new motherboard you will need to do a repair
install in order to boot correctly, probably the reason for the mouse etc is
that motherboard will not have been installed, dos will not really help as
the repair is a must do
--
there are no problems just challenges


"Dave Neve" wrote:

> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and he
> can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via DOS.
>
> But when he stops the computer from booting by pressing F8 and brings up the
> BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve
>
>
>
July 21, 2005 9:03:51 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

"Dave Neve" <NoAddressForSpammers@Nofs.fr> wrote in message
news:%23LbefUgjFHA.1048@tk2msftngp13.phx.gbl...
> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and
> he can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via DOS.
>
> But when he stops the computer from booting by pressing F8 and brings up
> the BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve
>

How did you install it to the point that it is now without a working
keyboard and mouse? Are you saying that you changed mother boards and are
now trying to boot to this new setup with out doing a repair install? I
think what you need to do is do a repair install as the OS is looking for
the old setup and isn't finding it as to many things have changed for it to
boot.

When you press F-8 you aren't entering the BIOS your pausing the boot to
select the boot option. Even if you could boot into DOS what would you do?

Do a search for repair installation in this group and follow those
instructions and you should be good to go after that.

Rich
Related resources
Anonymous
a b V Motherboard
July 21, 2005 9:03:51 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Dave Neve wrote:

> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and he
> can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via DOS.
>
> But when he stops the computer from booting by pressing F8 and brings up the
> BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve
>
>

A repair install is needed:

http://www.michaelstevenstech.com/XPrepairinstall.htm

Steve
Anonymous
a b V Motherboard
July 21, 2005 9:03:51 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

When you install a new M/B you have to perform a repair install, about 90%
of the time.

Also, your "friend" is likely using a USB mouse and keyboard. A new M/B =
new bios. In the bios there is a setting to turn on "legacy" USB devices,
both mouse and keyboard. Your friend, who isn't useless, didn't do this. He
left the bios at whatever setting it came with from the manufacturer. Those
settings don't work with your accessories. You have to set up the bios for
what YOU are using - not what the manufacturer thinks you "may" be using.

Tell your friend that there is no DOS included with Windows XP so he has no
way of getting in through DOS.

You (your friend) should know that you can connect up a standard PS2 mouse
and keyboard and likely get into Windows the way your bios is set up now.



--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"

"Dave Neve" <NoAddressForSpammers@Nofs.fr> wrote in message
news:%23LbefUgjFHA.1048@tk2msftngp13.phx.gbl...
> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and
> he can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via DOS.
>
> But when he stops the computer from booting by pressing F8 and brings up
> the BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve
>
Anonymous
a b V Motherboard
July 21, 2005 11:06:45 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Dave Neve wrote:
> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and he
> can not enter his password.
>


Normally, and assuming a retail license (many OEM installations are
BIOS-locked to a specific chipset and therefore not transferable to a
new motherboard - check yours before starting), unless the new
motherboard is virtually identical (same chipset, same IDE controllers,
same BIOS version, etc.) to the one on which the WinXP installation was
originally performed, you'll need to perform a repair (a.k.a. in-place
upgrade) installation, at the very least:

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=K...;EN-US;Q315341

The "why" is quite simple, really, and has nothing to do with
licensing issues, per se; it's a purely technical matter, at this point.
You've pulled the proverbial hardware rug out from under the OS. (If
you don't like -- or get -- the rug analogy, think of it as picking up a
Cape Cod style home and then setting it down onto a Ranch style
foundation. It just isn't going to fit.) WinXP, like Win2K before it,
is not nearly as "promiscuous" as Win9x when it comes to accepting any
old hardware configuration you throw at it. On installation it
"tailors" itself to the specific hardware found. This is one of the
reasons that the entire WinNT/2K/XP OS family is so much more stable
than the Win9x group.

As always when undertaking such a significant change, back up any
important data before starting.

This will also probably require re-activation, unless you have a
Volume Licensed version of WinXP Pro installed. If it's been more than
120 days since you last activated that specific Product Key, you'll most
likely be able to activate via the Internet without problem. If it's
been less, you might have to make a 5 minute phone call.


> He isn't useless infront of a computer and thinks he can get in via DOS.
>


There is no way to reboot a WinXP PC into Real Mode DOS unless
you've set up a dual-boot system. The WinNT family of 32-bit graphical
operating systems, of which WinXP is the latest generation, has never
used, included, or "ridden upon" MS-DOS. The Recovery Console's CLI
(Command Line Interface) is the closest you can come to the old "DOS mode."


> But when he stops the computer from booting by pressing F8 and brings up the
> BIOS on the screen, there is no 'enter DOS' option.
>


Well, no, of course there isn't. A computer's BIOS has absolutely
nothing to do with the OS installed upon the hard drive, or vice versa.


> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>


Not possible, perform a repair installation of the OS.


> 2 Getting into DOS from BIOS
>


Can't be done. Period.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
Anonymous
a b V Motherboard
July 22, 2005 9:54:39 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

The "F8" selection is a Win98 option during boot, not XP, for optional
access to real mode msdos. This does not access the bios setup as you've
indicated in either case.

Am leaning towards Richard's assessment of your mouse and keyboard. That
is, accessing the bios setup, and enabling Legacy USB.

Some newer motherboards have no PS/2 connections however.

If you have an OEM XP CD for a brand name computer, that may also be a
problem.
"Dave Neve" <NoAddressForSpammers@Nofs.fr> wrote in message
news:%23LbefUgjFHA.1048@tk2msftngp13.phx.gbl...
> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why) and
he
> can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via DOS.
>
> But when he stops the computer from booting by pressing F8 and brings up
the
> BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve
>
>
Anonymous
a b V Motherboard
July 25, 2005 6:51:53 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

In news:%23LbefUgjFHA.1048@tk2msftngp13.phx.gbl,
Dave Neve <NoAddressForSpammers@Nofs.fr> replied with a ;-)
> Hi
>
> Following a major crash, a friend has had a new motherboard installed.
>
> But on startup, he can only get to the password window.
>
> At this time, the mouse and keyboard are not actived (don't know why)
> and he can not enter his password.
>
> He isn't useless infront of a computer and thinks he can get in via
> DOS.
> But when he stops the computer from booting by pressing F8 and brings
> up the BIOS on the screen, there is no 'enter DOS' option.
>
> So, we have two related problems.
>
> 1 Entering the password without a mouse or keyboard
>
> 2 Getting into DOS from BIOS
>
> Can anyone help us out please as we are desperate?
>
> Thanks in advance
>
> Dave Neve

Move XP to new hardware.
http://www.michaelstevenstech.com/moving_xp.html


--
Michael Stevens MS-MVP XP
xpnews@bogusmichaelstevenstech.com
http://www.michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
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