Dungeon Siege II DEMO install problem

[Guest]

Archived from groups: microsoft.public.games (More info?)

I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
get the same result from both. It does not matter what I click on "Exspress
Install or Install" I get the same error. It says: "Setup cannot install
system files or update shared files, if the files are in use. Before
continuing, close any open applications

XXXXX-067-....and so on...

This is your product ID number. If you need to call for technical support,
you will be asked for this number......" More on this part later.

I have searched, but have not seen this problem anywhere. I disabled all
non-microsoft services and all startup programs in MSCONFIG, but it still
will not run. I had no problem installing Dungeon Siege a while back, but
this wont install. I called microsoft tech support (spoke to 2 different
support centers) and they said they could not help with a DEMO program (even
though it said to call them and give the number). They said that they could
help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
see if I want to BUY the game. They said if they could not help me with the
problem after I bought it that I could get my money back.

What a pain!

Anyone have an idea?

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

No one have any info on this one? I have even tried Safe Mode and get the
same message.


"sholmes01" wrote:

> I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> get the same result from both. It does not matter what I click on "Exspress
> Install or Install" I get the same error. It says: "Setup cannot install
> system files or update shared files, if the files are in use. Before
> continuing, close any open applications
>
> XXXXX-067-....and so on...
>
> This is your product ID number. If you need to call for technical support,
> you will be asked for this number......" More on this part later.
>
> I have searched, but have not seen this problem anywhere. I disabled all
> non-microsoft services and all startup programs in MSCONFIG, but it still
> will not run. I had no problem installing Dungeon Siege a while back, but
> this wont install. I called microsoft tech support (spoke to 2 different
> support centers) and they said they could not help with a DEMO program (even
> though it said to call them and give the number). They said that they could
> help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> see if I want to BUY the game. They said if they could not help me with the
> problem after I bought it that I could get my money back.
>
> What a pain!
>
> Anyone have an idea?
>

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Hi,

"sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
| No one have any info on this one? I have even tried Safe Mode and get the
| same message.
|
|
| "sholmes01" wrote:
|
| > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
| > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
| > get the same result from both. It does not matter what I click on "Exspress
| > Install or Install" I get the same error. It says: "Setup cannot install
| > system files or update shared files, if the files are in use. Before
| > continuing, close any open applications
| >
| > XXXXX-067-....and so on...
| >
| > This is your product ID number. If you need to call for technical support,
| > you will be asked for this number......" More on this part later.
| >
| > I have searched, but have not seen this problem anywhere. I disabled all
| > non-microsoft services and all startup programs in MSCONFIG, but it still
| > will not run. I had no problem installing Dungeon Siege a while back, but
| > this wont install. I called microsoft tech support (spoke to 2 different
| > support centers) and they said they could not help with a DEMO program (even
| > though it said to call them and give the number). They said that they could
| > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
| > see if I want to BUY the game. They said if they could not help me with the
| > problem after I bought it that I could get my money back.
| >
| > What a pain!
| >
| > Anyone have an idea?
| >

Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
** Backup your Save Games located in My Documents/My Games first.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

I can try that, but I am afraid that after I uninstall Dungeon Siege that I
wont be able to install that one again. Why would Dungeon Siege cause a
problem installing Dungeon Siege II? Does this mean that everyone had to do
this?

Scott

"Jimmy S." wrote:

> Hi,
>
> "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
> | No one have any info on this one? I have even tried Safe Mode and get the
> | same message.
> |
> |
> | "sholmes01" wrote:
> |
> | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> | > get the same result from both. It does not matter what I click on "Exspress
> | > Install or Install" I get the same error. It says: "Setup cannot install
> | > system files or update shared files, if the files are in use. Before
> | > continuing, close any open applications
> | >
> | > XXXXX-067-....and so on...
> | >
> | > This is your product ID number. If you need to call for technical support,
> | > you will be asked for this number......" More on this part later.
> | >
> | > I have searched, but have not seen this problem anywhere. I disabled all
> | > non-microsoft services and all startup programs in MSCONFIG, but it still
> | > will not run. I had no problem installing Dungeon Siege a while back, but
> | > this wont install. I called microsoft tech support (spoke to 2 different
> | > support centers) and they said they could not help with a DEMO program (even
> | > though it said to call them and give the number). They said that they could
> | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> | > see if I want to BUY the game. They said if they could not help me with the
> | > problem after I bought it that I could get my money back.
> | >
> | > What a pain!
> | >
> | > Anyone have an idea?
> | >
>
> Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
> ** Backup your Save Games located in My Documents/My Games first.
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
>
>

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Hi Sholmes,

"sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:4DC43F81-E5B5-4B96-8F83-8C2840C1B43D@microsoft.com...
|I can try that, but I am afraid that after I uninstall Dungeon Siege that I
| wont be able to install that one again. Why would Dungeon Siege cause a
| problem installing Dungeon Siege II? Does this mean that everyone had to do
| this?
|
| Scott
|
| "Jimmy S." wrote:
|
| > Hi,
| >
| > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
| > | No one have any info on this one? I have even tried Safe Mode and get the
| > | same message.
| > |
| > |
| > | "sholmes01" wrote:
| > |
| > | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
| > | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
| > | > get the same result from both. It does not matter what I click on "Exspress
| > | > Install or Install" I get the same error. It says: "Setup cannot install
| > | > system files or update shared files, if the files are in use. Before
| > | > continuing, close any open applications
| > | >
| > | > XXXXX-067-....and so on...
| > | >
| > | > This is your product ID number. If you need to call for technical support,
| > | > you will be asked for this number......" More on this part later.
| > | >
| > | > I have searched, but have not seen this problem anywhere. I disabled all
| > | > non-microsoft services and all startup programs in MSCONFIG, but it still
| > | > will not run. I had no problem installing Dungeon Siege a while back, but
| > | > this wont install. I called microsoft tech support (spoke to 2 different
| > | > support centers) and they said they could not help with a DEMO program (even
| > | > though it said to call them and give the number). They said that they could
| > | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
| > | > see if I want to BUY the game. They said if they could not help me with the
| > | > problem after I bought it that I could get my money back.
| > | >
| > | > What a pain!
| > | >
| > | > Anyone have an idea?
| > | >
| >
| > Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
| > ** Backup your Save Games located in My Documents/My Games first.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| >
| >

What do you think we should try before taking that step?

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

I am not sure. I tried installing the DS II Demo in Safe Mode figuring that
not much was running. If everyone had to uninstall DS I before installing the
DS II game or Demo, I am sure I would have read about that. Is there
something from DS I that is running all the time that needs to be modified by
the DS II demo?

Scott

"Jimmy S." wrote:

> Hi Sholmes,
>
> "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:4DC43F81-E5B5-4B96-8F83-8C2840C1B43D@microsoft.com...
> |I can try that, but I am afraid that after I uninstall Dungeon Siege that I
> | wont be able to install that one again. Why would Dungeon Siege cause a
> | problem installing Dungeon Siege II? Does this mean that everyone had to do
> | this?
> |
> | Scott
> |
> | "Jimmy S." wrote:
> |
> | > Hi,
> | >
> | > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
> | > | No one have any info on this one? I have even tried Safe Mode and get the
> | > | same message.
> | > |
> | > |
> | > | "sholmes01" wrote:
> | > |
> | > | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> | > | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> | > | > get the same result from both. It does not matter what I click on "Exspress
> | > | > Install or Install" I get the same error. It says: "Setup cannot install
> | > | > system files or update shared files, if the files are in use. Before
> | > | > continuing, close any open applications
> | > | >
> | > | > XXXXX-067-....and so on...
> | > | >
> | > | > This is your product ID number. If you need to call for technical support,
> | > | > you will be asked for this number......" More on this part later.
> | > | >
> | > | > I have searched, but have not seen this problem anywhere. I disabled all
> | > | > non-microsoft services and all startup programs in MSCONFIG, but it still
> | > | > will not run. I had no problem installing Dungeon Siege a while back, but
> | > | > this wont install. I called microsoft tech support (spoke to 2 different
> | > | > support centers) and they said they could not help with a DEMO program (even
> | > | > though it said to call them and give the number). They said that they could
> | > | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> | > | > see if I want to BUY the game. They said if they could not help me with the
> | > | > problem after I bought it that I could get my money back.
> | > | >
> | > | > What a pain!
> | > | >
> | > | > Anyone have an idea?
> | > | >
> | >
> | > Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
> | > ** Backup your Save Games located in My Documents/My Games first.
> | >
> | > --
> | > Cheers, Windows XP MVP Shell / User
> | > Jimmy S. http://mvp.support.microsoft.com
> | >
> | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> | > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > _________________________________________________________
> | >
> | >
> | >
>
> What do you think we should try before taking that step?
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
>
>

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Hi,

"sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:ED8B808C-5E6E-4331-9722-1477A1F6488E@microsoft.com...
|I am not sure. I tried installing the DS II Demo in Safe Mode figuring that
| not much was running. If everyone had to uninstall DS I before installing the
| DS II game or Demo, I am sure I would have read about that. Is there
| something from DS I that is running all the time that needs to be modified by
| the DS II demo?
|
| Scott
|
| "Jimmy S." wrote:
|
| > Hi Sholmes,
| >
| > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:4DC43F81-E5B5-4B96-8F83-8C2840C1B43D@microsoft.com...
| > |I can try that, but I am afraid that after I uninstall Dungeon Siege that I
| > | wont be able to install that one again. Why would Dungeon Siege cause a
| > | problem installing Dungeon Siege II? Does this mean that everyone had to do
| > | this?
| > |
| > | Scott
| > |
| > | "Jimmy S." wrote:
| > |
| > | > Hi,
| > | >
| > | > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message
news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
| > | > | No one have any info on this one? I have even tried Safe Mode and get the
| > | > | same message.
| > | > |
| > | > |
| > | > | "sholmes01" wrote:
| > | > |
| > | > | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
| > | > | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
| > | > | > get the same result from both. It does not matter what I click on "Exspress
| > | > | > Install or Install" I get the same error. It says: "Setup cannot install
| > | > | > system files or update shared files, if the files are in use. Before
| > | > | > continuing, close any open applications
| > | > | >
| > | > | > XXXXX-067-....and so on...
| > | > | >
| > | > | > This is your product ID number. If you need to call for technical support,
| > | > | > you will be asked for this number......" More on this part later.
| > | > | >
| > | > | > I have searched, but have not seen this problem anywhere. I disabled all
| > | > | > non-microsoft services and all startup programs in MSCONFIG, but it still
| > | > | > will not run. I had no problem installing Dungeon Siege a while back, but
| > | > | > this wont install. I called microsoft tech support (spoke to 2 different
| > | > | > support centers) and they said they could not help with a DEMO program (even
| > | > | > though it said to call them and give the number). They said that they could
| > | > | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
| > | > | > see if I want to BUY the game. They said if they could not help me with the
| > | > | > problem after I bought it that I could get my money back.
| > | > | >
| > | > | > What a pain!
| > | > | >
| > | > | > Anyone have an idea?
| > | > | >
| > | >
| > | > Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
| > | > ** Backup your Save Games located in My Documents/My Games first.
| > | >
| > | > --
| > | > Cheers, Windows XP MVP Shell / User
| > | > Jimmy S. http://mvp.support.microsoft.com
| > | >
| > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > | > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
| > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > _________________________________________________________
| > | >
| > | >
| > | >
| >
| > What do you think we should try before taking that step?
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| >
| >

Highly doubtful. Games do not require services or loaders
to be running in the background before the game can launch.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Well, I tried it, but no good. I backup up my files. I uninstalled Dungeon
Siege from safe mode. Deleted any leftover folders. Rebooted into safe mode
and tried to install Dungeon Siege II. I get the same error. I rebooted
(normal boot) same thing. I reinstalled Dungeon Siege no problem. I don't get
it.

Scott

"Jimmy S." wrote:

> Hi,
>
> "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:ED8B808C-5E6E-4331-9722-1477A1F6488E@microsoft.com...
> |I am not sure. I tried installing the DS II Demo in Safe Mode figuring that
> | not much was running. If everyone had to uninstall DS I before installing the
> | DS II game or Demo, I am sure I would have read about that. Is there
> | something from DS I that is running all the time that needs to be modified by
> | the DS II demo?
> |
> | Scott
> |
> | "Jimmy S." wrote:
> |
> | > Hi Sholmes,
> | >
> | > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:4DC43F81-E5B5-4B96-8F83-8C2840C1B43D@microsoft.com...
> | > |I can try that, but I am afraid that after I uninstall Dungeon Siege that I
> | > | wont be able to install that one again. Why would Dungeon Siege cause a
> | > | problem installing Dungeon Siege II? Does this mean that everyone had to do
> | > | this?
> | > |
> | > | Scott
> | > |
> | > | "Jimmy S." wrote:
> | > |
> | > | > Hi,
> | > | >
> | > | > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message
> news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
> | > | > | No one have any info on this one? I have even tried Safe Mode and get the
> | > | > | same message.
> | > | > |
> | > | > |
> | > | > | "sholmes01" wrote:
> | > | > |
> | > | > | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> | > | > | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> | > | > | > get the same result from both. It does not matter what I click on "Exspress
> | > | > | > Install or Install" I get the same error. It says: "Setup cannot install
> | > | > | > system files or update shared files, if the files are in use. Before
> | > | > | > continuing, close any open applications
> | > | > | >
> | > | > | > XXXXX-067-....and so on...
> | > | > | >
> | > | > | > This is your product ID number. If you need to call for technical support,
> | > | > | > you will be asked for this number......" More on this part later.
> | > | > | >
> | > | > | > I have searched, but have not seen this problem anywhere. I disabled all
> | > | > | > non-microsoft services and all startup programs in MSCONFIG, but it still
> | > | > | > will not run. I had no problem installing Dungeon Siege a while back, but
> | > | > | > this wont install. I called microsoft tech support (spoke to 2 different
> | > | > | > support centers) and they said they could not help with a DEMO program (even
> | > | > | > though it said to call them and give the number). They said that they could
> | > | > | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> | > | > | > see if I want to BUY the game. They said if they could not help me with the
> | > | > | > problem after I bought it that I could get my money back.
> | > | > | >
> | > | > | > What a pain!
> | > | > | >
> | > | > | > Anyone have an idea?
> | > | > | >
> | > | >
> | > | > Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
> | > | > ** Backup your Save Games located in My Documents/My Games first.
> | > | >
> | > | > --
> | > | > Cheers, Windows XP MVP Shell / User
> | > | > Jimmy S. http://mvp.support.microsoft.com
> | > | >
> | > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> | > | > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > | > _________________________________________________________
> | > | >
> | > | >
> | > | >
> | >
> | > What do you think we should try before taking that step?
> | >
> | > --
> | > Cheers, Windows XP MVP Shell / User
> | > Jimmy S. http://mvp.support.microsoft.com
> | >
> | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> | > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > _________________________________________________________
> | >
> | >
> | >
>
> Highly doubtful. Games do not require services or loaders
> to be running in the background before the game can launch.
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
>
>

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Hi,

I'll do more research and post back if I find any solutions
we haven't tried yet. Does the CD install on another PC?

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Jimmy S." <nosp@m.pls> wrote in message news:O$T27pQxFHA.3812@TK2MSFTNGP09.phx.gbl...
| Hi,
|
| "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:ED8B808C-5E6E-4331-9722-1477A1F6488E@microsoft.com...
||I am not sure. I tried installing the DS II Demo in Safe Mode figuring that
|| not much was running. If everyone had to uninstall DS I before installing the
|| DS II game or Demo, I am sure I would have read about that. Is there
|| something from DS I that is running all the time that needs to be modified by
|| the DS II demo?
||
|| Scott
||
|| "Jimmy S." wrote:
||
|| > Hi Sholmes,
|| >
|| > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:4DC43F81-E5B5-4B96-8F83-8C2840C1B43D@microsoft.com...
|| > |I can try that, but I am afraid that after I uninstall Dungeon Siege that I
|| > | wont be able to install that one again. Why would Dungeon Siege cause a
|| > | problem installing Dungeon Siege II? Does this mean that everyone had to do
|| > | this?
|| > |
|| > | Scott
|| > |
|| > | "Jimmy S." wrote:
|| > |
|| > | > Hi,
|| > | >
|| > | > "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message
| news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
|| > | > | No one have any info on this one? I have even tried Safe Mode and get the
|| > | > | same message.
|| > | > |
|| > | > |
|| > | > | "sholmes01" wrote:
|| > | > |
|| > | > | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
|| > | > | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
|| > | > | > get the same result from both. It does not matter what I click on "Exspress
|| > | > | > Install or Install" I get the same error. It says: "Setup cannot install
|| > | > | > system files or update shared files, if the files are in use. Before
|| > | > | > continuing, close any open applications
|| > | > | >
|| > | > | > XXXXX-067-....and so on...
|| > | > | >
|| > | > | > This is your product ID number. If you need to call for technical support,
|| > | > | > you will be asked for this number......" More on this part later.
|| > | > | >
|| > | > | > I have searched, but have not seen this problem anywhere. I disabled all
|| > | > | > non-microsoft services and all startup programs in MSCONFIG, but it still
|| > | > | > will not run. I had no problem installing Dungeon Siege a while back, but
|| > | > | > this wont install. I called microsoft tech support (spoke to 2 different
|| > | > | > support centers) and they said they could not help with a DEMO program (even
|| > | > | > though it said to call them and give the number). They said that they could
|| > | > | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
|| > | > | > see if I want to BUY the game. They said if they could not help me with the
|| > | > | > problem after I bought it that I could get my money back.
|| > | > | >
|| > | > | > What a pain!
|| > | > | >
|| > | > | > Anyone have an idea?
|| > | > | >
|| > | >
|| > | > Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
|| > | > ** Backup your Save Games located in My Documents/My Games first.
|| > | >
|| > | > --
|| > | > Cheers, Windows XP MVP Shell / User
|| > | > Jimmy S. http://mvp.support.microsoft.com
|| > | >
|| > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| > | > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| > | > _________________________________________________________
|| > | >
|| > | >
|| > | >
|| >
|| > What do you think we should try before taking that step?
|| >
|| > --
|| > Cheers, Windows XP MVP Shell / User
|| > Jimmy S. http://mvp.support.microsoft.com
|| >
|| > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| > MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| > _________________________________________________________
|| >
|| >
|| >
|
| Highly doubtful. Games do not require services or loaders
| to be running in the background before the game can launch.
|
| --
| Cheers, Windows XP MVP Shell / User
| Jimmy S. http://mvp.support.microsoft.com
|
| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
|