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Help! New Mobo/Processor - Reformat with XP

Last response: in Windows XP
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July 27, 2002 10:11:26 PM

OK, so I finally get in everything I need. Asus A7V333, AMD Athalon XP 1800+, Samsung 512 PC2700 Ram, and a 300W power supply. I installed all of this all well and good into my pre-existant case along with my MSI Geforce3, Creative Labs 5.1 Live! and LAN card. Here's where it all goes wrong...

I backed up all my data onto my 60 Gig hard drive ahead of time. My plan was to reformat the smaller 20 gig hard drive (which contained Windows 98SE) and convert it to NTFS and then install Windows XP. After that, I planned to convert my 60 Gig HD to NTFS as well. Half of that worked out.

I reformated my 20 gig HD (I unplugged the 60 just so I wouldn't make any mistakes) and I started to install Windows XP Pro. It was going through the setup fine. I did a reformat in NTFS (not the quick version) and everything looked dandy - but then it crashed to a blue screen. The important parts of this blue screen said...



quote:
--------------------------------------------------------------------------------
A problem has been detected and windows has been shut down to prevent damage to your computer.

KERNEL_DATA_INPAGE_ERROR

....Disable BIOS memory options such as caching or shadowing.

Technical information:

*** STOP: 0x00000007A (blahalbhablahblahb)

Beginnig dump of physical memory
Physical memory dump complete.
--------------------------------------------------------------------------------



So I turned off the computer and unplugged everything that wasnt neccesarry from the Motherboard. All that remained was the video card. I tried again - the same error. So, I swapped that video card with my old Creative Labs TNT2 Ultra - the same error. I've tried booting off the Pioneer DVD-Rom like I did before when I first started to install Windows, but it doesn't seem to respond anymore. It always boots off what little portion of WinXP it can find on my 20 gig HD.

And I cound't find any options in my BIOS that related to caching or shadowing.

Help! I've tried everything that I know of and I'm not getting anywhere.

Thanks for reading this long post...
July 28, 2002 2:01:51 PM

Here's some information on the STOP error:

<A HREF="http://www.microsoft.com/technet/prodtechnol/winxppro/r..." target="_new">Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR</A>

I would ...

1.) Flash the BIOS with the ASUS Post Flash Utility to the latest <A HREF="http://download.asus.com.tw/mb_dl_menu.asp?l1=1&l2=10&l..." target="_new">version</A>, clear the CMOS, choose the setup defaults, redetect the hard drive, and save the settings. In that order. You can choose the optimal defaults if-and-when you manage to get the OS installed successfully.

2.) Slow down the memory timing speed in the BIOS, as per the reference material in the mainboard <A HREF="http://ftp://ftp.asus.com/pub/ASUS/mb/socka/kt333/a7v333/e1010..." target="_new">manual</A>. This would involve setting the configuration to allowing control by SPD, changing the CAS setting to 2.5, and lowering the FSB.

3.) Test the memory with <A HREF="http://www.memtest86.com/" target="_new">Memtest86</A>.

4.) Double-check all jumper settings on the mainboard.

5.) Low Level Format the hard drive with a manufacturer's disk utility, repartition the drive with a <A HREF="http://www.mirrors.org/archived_software/www.bootdisk.c..." target="_new">boot disk</A>, and attempt to reinstall the operating system. Be sure that you are using a newer ATA66/100/133 80-conductor IDE cable, and that you have the blue/black end plugged into the mainboard connector. And you sure also ensure that UDMA is enabled in the BIOS.

6.) During the text-based portion of Windows setup, I'd install the Promise driver for the onboard RAID controller.

<A HREF="http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q220845&?FR=1" target="_new">Adding Third-Party or Updated Driver During Windows Setup</A>

<A HREF="http://www.jsiinc.com/SUBI/tip4200/rh4280.htm" target="_new">How do I add third-party or updated mass storage device drivers during Windows 2000 and Windows XP setup?</A>

7.) You could try jumpering the hard drive first as Master, and then as Cable Select, and attempting the installation on IDE 1, after if this doesn't work, IDE 3.

8.) If all else fails, I'd disable APIC mode in the BIOS and choose PIC, disable all power management features, and load a <A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q216251" target="_new">Standard HAL</A> during Windows setup. But this will require you to manually set the IRQ addresses for the hardware.

You could also try disabling these features in the BIOS and loading another operating system, such as Win98SE, to rule out a bad IDE controller.

9.) An error like like this could possibly be caused by an inadequate power supply. Be sure that the one you are using can supply <i>at least</i> 20A for the +3.3v line, 30A for the +5v line, and 165W combined for the +5v/+3.3v power. These are minimum specifications, and more is better.

That's my two cents.

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 28, 2002 10:20:27 PM

First of all, thank you SO much for all of your help and suggestions. I really appriciate it. There aren't many people who would post all of that (especially with the links). Thanks a whole lot.

1) I can't flash the BIOS. AFlash is built into the BIOS anyway, so I know I don't need a seperate utility on a disk or something. Anyway, I downloaded AV33308.awd and put it on a disk. When I type in the name of the file, it says "WARNING: Device not ready!" The floopy connectors seem to be in alright.

2) Didn't work...

3) I had initially thought that it might be bad memory, so I was exited to see that program. After making the bootdisk, I tried loading it up, but it didn't recognize it and just loaded straight to WinXP.

Whats odder, is that now, right before WinXP tries to load again, the computer reboots. It continues like this in a circle until I cut the power.

4) I guess they look alright...

5) Cant use floppy :\

6) I disabled RAID on the motherboard with a jumper setting. I'm not using the 2 RAID IDE ports, nor do I plan to.

7-8) I'll get back to you...

9) For +3.5 setting, it is 14A. For +5 it is 30A. It is a 300W Antec PS.


Thanks again
Related resources
July 28, 2002 10:25:58 PM

Scratch that stuff about the floppy. I switched the cable around, and it works. I'll get back to you on the results
July 28, 2002 11:13:20 PM

1) It says

"WARNING, This BIOS does not match with onboard, Press a key to reboot."


Crap
July 29, 2002 12:37:30 AM

Try flashing the BIOS again, now that the floppy drive is connected correctly. If this doesn't work, you may need to boot the system with a startup disk, and run the flash from DOS with the flash utility.

It also may be necessary to boot into Safe Mode, (hit F8 right before Windows normally starts) to keep WinXP from restarting the computer after an error. If you can reach the GUI:

Right-click My Computer\Properties\Advanced\Startup and Recovery\System Failure, and clear the automatically restart check box. You should also change the Write Debugging Information to none.

Be aware that this might bring up a Blue Screen after restarting. If so, carefully and completely document <i>everything</i> on the screen for later analysis.

Even with the RAID controller disabled in the BIOS, the system might need the controller driver installed at the beginning of the text-based portion of Windows setup. Normally, the primary hard drive would be installed on IDE 3 if RAID was enabled.

Your PSU is underpowered, dude. You might wish to look into getting a more powerful device, like an Enermax, with a higher wattage, in order to run a GeForce3 or GF4 video card.

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 29, 2002 3:05:24 AM

I successfully got the BIOS flashed, but it didn't seem to do much good.

I'll try to get a 350W power supply tomorrow.

For the memory test, should I just let it run until it finishes? (it keeps repeating the same tests)


And another question, is there any way I can format my drive? I've been trying to get to a command prompt where I can just do "format C:\" or whatever the correct command is. However, when I boot up with an XP startup disk, it doesn't even recognize any hard drives! Ugh...

Thanks for you help, man...
July 29, 2002 3:32:36 AM

I'm glad that the BIOS error was corrected! That could have been a real problem.

An hour on the memory test ought to be enough to verify whether or not the module is viable.

When you get the power supply ... the wattage really isn't that important. Some 300W power supplies can outperform a 400W from another company. What matters is the specifications, and how much power can be delivered for each line. And the heavier, (in weight), the better. Cheaply made PSU's don't weigh that much.

Enermax, Sparkle, and Leadman are good choices, preferably with dual-fans for extra cooling.

You can get a standard Win98 boot disk from this <A HREF="http://www.mirrors.org/archived_software/www.bootdisk.c..." target="_new">website</A> that you can use to re-partition your hard drive, using the <A HREF="http://myrosa.com/fdiskformat.html" target="_new">FDISK</A> utility on the disk. However, if the partitions on the drive are NTFS, they won't be visible from DOS, so you won't be able to format with the boot disk. To correct that, you'd either need a <A HREF="http://www.winternals.com/products/repairandrecovery/nt..." target="_new">NTFSDOS</A> driver for the disk (which is rather expensive for a writable version) or again, a disk utility from the hard drive manufacturer, which will allow you to run a low level format on the disk. This will wipe out the partition data, so you can repartition the disk, and then format it, if you wish.

I can't tell you which utility to download and use without knowing the brand of the hard drive.

After the partition(s) on the disk are recreated, it'll be your choice whether to use the WinXP CD to format the primary DOS partition, or the Win98 boot disk (but this cannot format a disk with the NTFS file system.)

Because of the type of error you experienced, I'd suggest that you choose to format the 20GB disk as FAT32 this time around, and see if you can install the operating system successfully.

Note: Be sure that you have selected the correct device for the boot order in the BIOS if you wish to boot with the WinXP CD.

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 29, 2002 3:43:28 AM

OK, based on the memory test, my RAM is fine!! I'm very glad I don't have to send that $145 piece of plastic back to googlegear.com.

I'll write down those specifications and get a nice PS.

Wow, I wish I could spend $300 for some drivers. I have a Maxtor HD - the model# is 92041U4. (http://www.maxtor.com/en/support/products/desktop/entry...) Which utility should I get?
July 29, 2002 4:08:30 AM

Get the <A HREF="http://www.maxtor.com/softwaredownload/default.htm" target="_new">MaxBlast Plus II</A>. There's also a diagnostic program on the same page called PowerMax.

Toey

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 29, 2002 6:44:04 PM

OK, so I got a new power supply and all that. Now I've got the problem of getting the computer to boot off of the CD-Rom drive. And I still cant get to my HD at the DOS prompt, either. However, with help from you and MaxBlastII, it is completely formatted and setup for NTFS.

Thanks....
July 29, 2002 9:58:13 PM

I got the CD running again...but dammit, THAT SAME ERROR!!!!

I got an enlight 300W PS.
+5v - 25A
+3.3v - 20A
July 29, 2002 11:53:37 PM

I still think that you should re-enable the Promise RAID controller with the jumper on the mainboard, and set it back to the default RAID/133 mode. Then make sure that the board is in jumper-free mode, with yet another jumper on the board.

You do not have to set up the hard drives in a RAID array, just to use the Promise ID connectors. And nothing else but hard drives can use those connectors. No Atapi devices.

You see, you have a choice with this board. Control the mainboard with jumpers, or from the BIOS. Not both.

With the board in jumper-free mode, you should add the Promise driver during the text-based portion of Windows setup. There's only about a five second window in order to add the driver, so you must be quick.

Note: The option in the BIOS to boot with the hard drive connected to the onboard Promise Controller is "SCSI Boot Device", if you decide to connect the hard drive to the Promise IDE 1, instead of the Primary IDE.

Your hard drive <i>is</i> being detected correctly in the BIOS? Are you certain that you have the hard drive connected to the Primary IDE connector?

You may need to load the operating system with <A HREF="http://www.microsoft.com/downloads/release.asp?releasei..." target="_new">boot disks</A>, but there is no option when using this method to add a third-party driver (like the Promise driver) during setup.

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 30, 2002 12:23:56 AM

I re-enabled on-board audio and the RAID support with the jumpers on the motherboard. I have my 2 cd-roms connected to IDE 1 and my hard drive (which is set as slave) connected to the Promise IDE1.

Where can I get this Promise driver?

And yeah, it was being detected by the BIOS.
July 30, 2002 1:10:22 AM

I'd move the CD-ROM's to IDE 2, just to keep the BIOS from attempting to look for a hard drive on IDE 1.

The hard drive which is going to contain the OS, that has the active, Primary DOS partition should be jumpered as Master, and placed on the end of the IDE cable. The section of the cable that is for a slaved device is the middle IDE connector.

The Promise driver is on the same page where the BIOS updates and the mainboard manual are located. <A HREF="http://download.asus.com.tw/mb_dl_menu.asp?l1=1&l2=10&l..." target="_new">A7V333 Downloads</A> <i>Extract</i> the driver(s) onto a formatted floppy disk. Hit F6 at the bottom of the very first blue setup screen, when you see a prompt to hit F6 to install third party SCSI or RAID drivers. Do so and choose the Promise FastTrak133 Lite Controller. Keep this disk handy as you will be prompted for it one more time during the installation.

Note: The "Other Boot Device" must be above "IDE Hard Drive" in the Boot Sequence!

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 30, 2002 1:12:47 AM

I tried booting up with the HD on the Promise IDE1 (without that driver) and it detected it and defined an array of one HD. It didn't even get to the WinXP loading screen this time. A blue screen came up saying pretty much the same thing as the other error, only this time it says...

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0x0000007B
July 30, 2002 1:23:26 AM

<A HREF="http://support.microsoft.com/default.aspx?scid=KB;EN-US;q122926&" target="_new">Troubleshooting STOP: 0x0000007B or "0x4,0,0,0" Error</A>

I think you are going to need the driver.

Question: Is this your first time around building a system and installing WinXP? If so, just to avoid any further headaches, you might want to take the system to a local shop and let a more experienced technician set this up for you. It might be less painless in the long run, friend, if you aren't really experienced with the process. That would also be a good time to have the mainboard checked, just in case there is something wrong with the onboard IDE controller.

WinXP can be diffficult to install at times on a board with an onboard RAID controller, even for the best of us. And if the board has a problem, you are just beating a dead horse.

Toejam31

<font color=red>First Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new"><font color=green>Toejam31's Devastating Dalek Destroyer</font color=green></A>
<font color=red>Second Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new"><font color=green>Toey's Dynamite DDR Duron</font color=green></A>
__________________________________________________________

<font color=purple>"Some push the envelope. Some just lick it. And some can't find the flap."</font color=purple>
July 30, 2002 4:06:27 AM

I'm experienced with setting up systems in general, I've just never dealt with XP or RAID.

I want to try to do this myself as I am on a tight budget as it is, but if push comes to shove, I will take it to a shop.


Thanks so much for your help
!