Hey guys,
I recently offered to help fix up a friends laptop. He has been having problems getting the OS to load. The machine will POST and I can get into the BIOS; however, when I try to load the OS normally I get the XP loading screen which moves for a while and evntually leads to a black screen. When I try to boot to any safe mode the OS hangs on this file:
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\mup.sys
To me it looks like an issue with a driver, however, I also suspect the HDD may be beginning to go. How can I check his machine for a faulty HDD? (I have an Ubuntu CD on hand?) If it is faulty should I try to make the sectors that are faulty into swap space? How can I do this? If the HDD isn't faulty should I just do a partition delete and re-install or with it being a Dell are there some recovery options I can try first?
On another note his computer requires that it be plugged in to stay on/power up. Would this be as easy as replacing the battery to fix and what could I tell him to do as far as preventing it from happening again?
System Specs:
Dell Inspiron 1501
AMD Athlonx2 64
1GB RAM
Win XP
I recently offered to help fix up a friends laptop. He has been having problems getting the OS to load. The machine will POST and I can get into the BIOS; however, when I try to load the OS normally I get the XP loading screen which moves for a while and evntually leads to a black screen. When I try to boot to any safe mode the OS hangs on this file:
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\mup.sys
To me it looks like an issue with a driver, however, I also suspect the HDD may be beginning to go. How can I check his machine for a faulty HDD? (I have an Ubuntu CD on hand?) If it is faulty should I try to make the sectors that are faulty into swap space? How can I do this? If the HDD isn't faulty should I just do a partition delete and re-install or with it being a Dell are there some recovery options I can try first?
On another note his computer requires that it be plugged in to stay on/power up. Would this be as easy as replacing the battery to fix and what could I tell him to do as far as preventing it from happening again?
System Specs:
Dell Inspiron 1501
AMD Athlonx2 64
1GB RAM
Win XP