I AM THE FIRST OWNER ON MY LATITUDE D 830 AND I PLACED A PASSWORD TO IT HOWEVER IN TRYING TO RECONECT MY NETWORK SETTINGS AT THE OFFICE IT REBOOTED AND WHEN I TRIED TO LOG IN IT TELLS ME IT THAT I HAVE THE WRONG PASSWORD. I ALSO TRIED THE FINGERPRINT OPTION AND IT TELLS ME IT IS NOT REGISTER. HOW CAN I RESET IT? I CALL DELL TECH SUPPORT AND THEY TELL ME THAT I NEED TO REINSTAL OS XP