hi all, wonder if you can help me. i have an HP Photosmart and an HP Deskjet 920C. When i try and print colour pics from my laptop to either of them the pictures and colour are really corrupted. Black and white are fine. I am downloading my pics from a Fujifilm Finepix J20 on to an Acer Aspire 5735Z. Please help am pulling my hair out, thanks Debbie
Also after update to the latest drivers check your print head by printing out a test page. I'm pretty sure it's a build in setting with the printer software. And check the ink level maybe your colors are empty?