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Photos print in black & white & not colour corrupt printing on hp printe

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Anonymous
August 24, 2010 7:10:36 PM

hi all, wonder if you can help me. i have an HP Photosmart and an HP Deskjet 920C. When i try and print colour pics from my laptop to either of them the pictures and colour are really corrupted. Black and white are fine. I am downloading my pics from a Fujifilm Finepix J20 on to an Acer Aspire 5735Z. Please help am pulling my hair out, thanks Debbie
a b w Digital camera
August 26, 2010 2:23:45 AM

Try updating to the latest drivers from HP's site
August 26, 2010 7:37:19 PM

Also after update to the latest drivers check your print head by printing out a test page. I'm pretty sure it's a build in setting with the printer software. And check the ink level maybe your colors are empty?
!