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Packard and bell imedia 3317

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March 14, 2010 4:37:40 PM

Hi my computer will not load up its 13 months old i have checked the fans and i have a light on the front but nothings happening any one have any idea what could be the matter Thanks
Anonymous
March 14, 2010 6:26:17 PM

Though it's out of warranty your normal consumer rights override any warranty -- if you haven't done anything negligent with it, take it back to the dealer and ask that they find a solution (without charging you).
March 14, 2010 7:33:41 PM

Never knew you could do this. would they be un happy because i had the side off and cleaned the fans? one time it worked then it wouldnt load again so some one told me to do this . thanks for your help.
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Anonymous
March 14, 2010 9:28:09 PM

Desktop computers are designed to be opened -- cleaning the fans is very unlikely to lead to problems (in fact the reverse).
March 14, 2010 11:21:06 PM

thank you for your help i will try and take it back i had it from PC world so i dont know how they will react thanks againDebs
Anonymous
March 15, 2010 8:13:24 AM

If you have any argument from PC World verify your rights at:

http://www.consumerdirect.gov.uk/

and write to PC World head office pointing out the situation and the remedy you expect under UK law.
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