My laptop(hp dv6000) has been sent in for repairs 3 times and I am havivg the same issues(black screen at start up, gets really hot, and wireless is not working) tech support is worthless, I finally spoke with someone who could speak english and they put me with a case manager. The case manager refuses to replace my laptop but, will send me out a box to repair my laptop again, for the 4th time. This is getting so ridiculos! what should I do? Can any one help?