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Lexmark X83 and XP

Tags:
  • Printers
  • Lexmark
  • USB
  • Peripherals
Last response: in Computer Peripherals
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October 21, 2005 5:07:10 PM

I downloaded the latest driver from Lexmark, and when it installs, it hangs up 3/4 of the way through, saying plug in the usb cable now... and plugging in the usb does nothing... nothing does anything after this point.

I have a pci usb card, and I will attempt installing the card and then reinstalling the driver and plugging the printer in through the pci card and see if that usb connection works.

At one time I closed down the install process when it hung up, always at the same point, and some of the install remained. When I attempted to manually add the printer, no usb option existed in the list, just LPT1/Serial, etc...

Funny thing is my sister gave me this printer a while back because she could not get it to work with xp, and I had it going just fine on my wife's computer running W2K... but I just built her a new computer with some old parts and now she is running XP as well... but I need to make this X83 work!

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700

More about : lexmark x83

October 21, 2005 7:47:48 PM

Dear Titanion,

You are probably correct that the first thing you must do is verify your usb card works. A qiuck read on the Lexmark site shows the x83 interface is standard usb which I assume is usb 1.1.
If nothing else testing some other usb device like a usb mouse or usb zip drive might be another option if you can borrow such a device from someone. Also looking at the usb status in device manager would be in order. Are there any conflicts?

Another possibility is your usb cable. If its a usb 2 cable,
it may not work and you woulld be better testing with a known good usb1 cable. I have heard of problems when a usb 2 cable is used when the device only needs usb-1. If the card itself is usb 2, that should not be a problem as usb-2 is backwards compatable to usb 1. Also,especially if you have a usb 2 card, make sure your xp operating system is updated with sevice pack one at a bare minimum.

Another possibility is the lexmark software assumes it will find a needed dll that either may not exist on your system or has been moved elsewhere by windows. Normally you get a warning by properly written software when this happens and the software then grumbles it can't this, that, or the other thing. As this happened to me when I tried to install another model lexmark, I can tell you the install does not work right if that happens.

But it seems to me, step one is to verify your usb works and you are using a known good usb1 cable.
October 21, 2005 9:26:51 PM

The usb cable worked fine with the same X83 and a slightly older motherboard, just with W2k, not XP. I am sure the old motherboard was usb 1.0, but slightly newer board could be either 1.0 or 1.1.

X83 and XP having problems seems to be all over the net, so I hope I can get it working.

Before I attempted to install the driver, Windows recogniced that the printer was connected through the usb connection. The usb working correctly seems less on an issue than the printer recognizing the usb connection. But I will pop my scandisc in just to see.

Device manager shows no conflicts.

My hope is that the pci card uses a different driver or something like that and the Lexmark might see it...

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700
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October 22, 2005 12:19:31 AM

I installed XP on that computer last weekend. SP2 as well.

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700
October 22, 2005 8:21:38 PM

I got the same results using the usb from the pci card instead of the onboard usb.

And with thr botched installl job, the printed shows up in the listed printers. But when I attempt to change the port settings, usb is not an option.

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700
October 26, 2005 8:50:49 PM

OK, I got the printer installed and working last night. I was hung up at the same place during the install process, with the screen filled up with install screen and a small flashing window asking you to plug in the usb cable. This time I got into the task manager by moving the open windows to the left and hatting cntr/alt/del. Under processes, a file called something like searchusbxp.exe was using most of the cpu resources. I closed down the process and, bingo, the install process completed; it found the usb port and everything worked after that.

This problem with the X83 driver and XP was found several places over the Internet... I hope people look here now...

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700
October 27, 2005 3:32:52 PM

No, my solution actually worked... the printer is working fine now.

<font color=red><b>NF7-S/MBarton 2500+
210x11.5 1.82v SP-97
GB Corsair XMS PC3200
BBA 9800 Pro 423/369</font color=red><font color=black>
NF7-S/MBarton 2600+
210x11.5 1.76v
512MB CVR PC3200
Sapphire 9500@9700
May 23, 2006 3:49:11 PM

Had same problem even after using RemoveX83.exe to get rid of all previous software.
Based on your reported actions I tried the Task mgr but didn't find the program you quoted. I managed however to close the message box that said Plug in USB cable by repeatedly hitting on the X in top right corner even though the egg timer appeared to be on all the time. This then had the same effect as your action and the driver completed installation succesfully and the beast works.

Thanks for your hint.
September 8, 2006 10:26:44 PM

Quote:
Under processes, a file called something like searchusbxp.exe was using most of the cpu resources. I closed down the process and, bingo, the install process completed


YEAH! That got it for me, too. Hallelujah! Only thing is, the process I killed was named CheckPrintRegXP.exe. Thanks so much!

Fred
December 28, 2009 7:43:22 PM

Well I was given one of these ol` Lexmark X83's along with some cartridges and said what the heck... Ran into the same problem and the solution was as two people have noted... Just kill CheckPrintRegXP.exe...

I know I am bringing up old stuff but if it was not for this little forum I would have gone "Office Space" on this thing! Thanks Titanion and FredSaw.

-Ben
!