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WHy buy pre-built?

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May 25, 2010 10:29:27 PM

So i'm having a bit of trouble understanding why I should buy prebuilt when I can get better quiality for less by doing a custom build.

Can someone explian to me?

More about : buy pre built

May 25, 2010 10:55:03 PM

builderbobftw said:
So i'm having a bit of trouble understanding why I should buy prebuilt when I can get better quiality for less by doing a custom build.

Can someone explian to me?


Some folks find the idea of building a system intimidating. They're afraid that they will do something wrong or they'll damage expensive components. They want to get the box in the mail, open it and just plug it in and go.

Another reason, when you build, you are your own tech support. I've worked with several IT folks that always advocate buying a prebuilt system. They are constantly swapping out components and fixing systems so its not really a question of ability with them. I asked once and his response was that his time was valuable and he didn't want to deal with the headache of troubleshooting his own box at home.
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May 25, 2010 11:02:48 PM

But you get a better warrenty with a Custom build, and Prebuilts are more likly to break due to low end parts.

(Besttec 250W power supplys? For reals?)
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May 25, 2010 11:15:19 PM

The components are usually better in a custom build, but the admitted downside is that you are dealing with multiple vendors if you have issues. You'll likely be getting a better part and these parts often have better warranties if you go custom, but the result is that if something goes wrong there is a chance you could be dealing with multiple companies instead of just one if you buy a prebuilt.

And to be completely fair, I've had two Dell systems prior to going the custom build route. I bought them both refurbished from Dell and they both lasted three years. They both actually still run but have video related issues that screw them up for gaming and I like to play games. I can't really upgrade either of them but I can't really complain. I did get value from both of them. I'd be dishonest if I didn't admit to considering a new Dell system.

At the end of the day, people may buy a prebuilt just because its easy and convenient.
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May 25, 2010 11:21:26 PM

You could order all parts from a vender like NewEgg.

And Plz don;t buy the dell.

At least let me spec you waht you SHOULD buy instead.
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May 25, 2010 11:24:09 PM

I already have a build. I can just see why folks might like to go in another direction.
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May 25, 2010 11:30:26 PM

Well, Outside of noobs that can't do it/to lazy to learn how, I don't see any other real resons.
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May 28, 2010 5:51:04 PM

Some people just aren't interested in building their own. For tech nuts, it's fun, but for non-tech people, it's a headache.

It doens't take a lot of knowledge to assemble a PC, but it does take some. And that some, is what keeps selling prebuilt PCs. The possibility of ruining hardware, troubleshooting their own system, time invested, and just non-interest are all valid reasons why the relatively small amount of $$ saved, isn't worth them trying.

If someone isn't tech savvy, you shouldn't push them to building their own. You could be causing them a lot of uneeded grief when they realize it's not as easy to them, as we make it sound.
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June 1, 2010 3:45:51 PM

builderbobftw, here is something that I like to throw in.

The more recent pre-built systems are plagued with problems! I found myself repeatedly contacting tech support and each instance took quite a bit of my time (as well as theirs). After about 2 or 3 attempts to resolve the issues, they suggested re-installing Win XP. This re-installation is from a re-installation disk supplied by the computer manufacturer with their own add-ins that is usually the source of the problems.

Therefore, even after re-installing Win XP, I end up with the OS which includes add-ins from the computer manufacturer. Everything works fine for a few days, and then we are back in the quagmire of problems. And the cycle repeats.

I found it insane for me to keep doing the same things over and over, and to expects different results.

This was what made me look into a new build to my own specs. For the next 3 months, I read tech articles, component reviews, listened carefully to answers, and came up with a set of new build specs.

I made some real good buys on Black Friday 2009! The system assembly went well (I followed directions), and started up the new system during the 1st week of Dec 2009. The system worked, and is still working, flawlessly.

This encouraged me, and I looked into overclocking. Another week of reading instructions mainly on this site, and I was well into OC. Now my i-7 920 2.66 GHz CPU is OCed to 3.81 GHz as I am posting this.

Bottom line: Flawless computer performance since Dec 2009 build. This is worth something to me in time savings stemming from the tech support that I don't need anymore. Tom's Hardware is the place I go for tech help. Thank you.
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June 2, 2010 12:59:44 AM

^

3.77 mhz? Blaxing fast! My 286 is faster! (lol)

ANyways, I <3 dell crapware!
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June 2, 2010 2:09:23 AM

Yes, point noted
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June 2, 2010 4:00:07 PM

builderbob, noted the posting error regarding Hz, and did some more OC to 3.81 GHz -
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June 3, 2010 12:01:26 AM

^

Nice!

What are you using ot cool that/ whats your Vcore/temps?
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June 3, 2010 2:36:14 AM

Would you believe, Cooler Master V8 cooler. I wanted a Megahalem, but it wont clear the Corsair Dominator RAM ((RAM too tall) - The CM V10 (Peltier) is totally out of the question because of clearance issues.

I must add that I polished (polishing not lapping) the thick copper base of the V8 cooler, and decided to leave the CPU heat spreader alone because the heat spreader is a shallow drawn sheet metal part, and the thermal distortion characteristics are not easily available. By doing this, I was able to lower the temps by 5 deg to 8 deg C

Per RealTemp and Eleet, the CPU temp under normal use is 33 degs C (ambient 25 degs C)
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June 3, 2010 2:31:19 PM

builderbobftw said:
You could order all parts from a vender like NewEgg.

And Plz don;t buy the dell.

At least let me spec you waht you SHOULD buy instead.



Alot of situations make prebuilt systems necessary like offices and what not where you just don't have the time to build each system. It can be cheaper in some cases to buy from an OEM.. the last Dell's I ordered for work would probably have cost $100-150 more had I built them myself w\ equal components.

Just be smart if you're going to buy dell systems... most of their upgrade pricing is just insane. They do have good deals on systems though.
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June 4, 2010 6:59:23 AM

For some people is more important the warranty and the brand of the rig that the components and performance that the rig can deliver. The normal users aren't interested in build his own rig because the don't need a high end rig and even they don't spend time looking for advice and components.

When u buy a pre build rig u also get the OS license that for many users is very important more when all those normal users says that a build rig always comes with illegal software.

For an specific case, DELL have his XPS desktop series that IMO is a totally crap but some people love it like I say IMO, and they buy that rigs because are DELL just as simple as that.
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June 4, 2010 2:34:47 PM

The problem with Dell computers is all the crap that they load along with the OS - and they provide a "re-installation" disk which re-installs all the crap that came with the computer. And technical support from Dell is horrible!
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June 4, 2010 2:43:00 PM

Tech support from most tech companies is horrible. It's not just Dell.

There's a feature in the control panel called 'add/remove programs.' You can use that to remove the extra bloat that you don't want installed.
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June 4, 2010 3:55:19 PM

aford10 said:
Tech support from most tech companies is horrible. It's not just Dell.

There's a feature in the control panel called 'add/remove programs.' You can use that to remove the extra bloat that you don't want installed.


Tech support and Customer service from EVGA is superb!
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June 4, 2010 3:55:50 PM

I've never had the pleasure of dealing with them.
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June 4, 2010 4:01:30 PM

I think that aford10 means to the tech support of DELL, HP, ACER.

The manufactures like ASUS, MSI, GIGABYTE, Crucial, OCZ, Corsair knows that one important thing for sell their products is the costumer service and for that reason that companies spend a lot of money in research and improve the skill of his tech personal.
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June 4, 2010 4:14:09 PM

I've had issues in the past with tech support from MSI, Intel, HP, Dell, and Gateway....to name a few. One of my biggest frustrations, is that I always seem to get someone from India, with a thick accent.
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June 4, 2010 4:33:26 PM

Well my biggest problem is with the DELL support since all the rig of my job are DELL.
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June 4, 2010 8:09:51 PM

aford10 said:
I've had issues in the past with tech support from MSI, Intel, HP, Dell, and Gateway....to name a few. One of my biggest frustrations, is that I always seem to get someone from India, with a thick accent.


One time I got fed up with that, my friend was calling tech support for his HP, and the guy could barlly speak english.

How do you be of the speel youse name sirs?

G as in Ghandi

H as in Hindusim.

M as in Mumbai.

I as in India

Etc Etc.
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June 4, 2010 8:20:26 PM

I still have no problem with those who would rather buy a prebuilt/OEM system. It just fits some peoples' needs better.
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June 4, 2010 8:27:03 PM

^+1. I'm one of those that need something much better.
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June 5, 2010 7:32:07 AM

aford10 said:
I've never had the pleasure of dealing with them.


And you probably won't have the opportunity to deal with EVGA support because their products are top quality! I contacted support because I wanted to use their "Step-up" program and upgrade my motherboard to the Classified board. Also, I messed up the SPDIF cable and they just sent me another cable.

I observed that EVGA support personnel are very pleasant to deal with and do not try to "talk down" to the customer. I value this positive attitude; not common these days!

EVGA = Top quality products + superb support!
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June 5, 2010 7:43:38 AM

aford10 said:
I've had issues in the past with tech support from MSI, Intel, HP, Dell, and Gateway....to name a few. One of my biggest frustrations, is that I always seem to get someone from India, with a thick accent.


I can live with a foreign accent - what I find not tolerable is the arrogant "know it all" attitude of the support guys (gals too) from India. These people should realize that customers are the reason for their existence, not an interruption in their daily activities. Usually, the issue is never resolved when tech people from India are involved.
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