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Can't Start Outlook Express 6 After Installing SP2

Last response: in Windows XP
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July 26, 2005 5:40:03 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

Hi,

I just did a clean re-format and re-build of my Windows XP Pro computer.
Almost immediately after re-installing XP, I did the following:
* Edited the registry so that my Program Files path and Program Files
Directory would be D:\
* Updated to Service Pack 2

Now I get the infamous message when starting Outlook Express:
"Outlook Express Could Not Be Started. The application was unable to open
the Outlook Express Message Store. Your computer may be out of memory or
your disk may be full."

I then get a second message: "Outlook Express could not be started because
MSOE.DLL could not be initialized. Outlook Express may not be installed
correctly."

Windows support page reccomends reinstalling SP2. But I just installed it.
My registry changes above were done BEFORE installing SP2. I didn't try
running Outlook Express before running SP2, but I did have the exact same
message before the reformat.

Any ideas?

Thanks in advance.
Of course this is bull. This is a freshly rebuilt XP installation on a
brand new PC and I have more memory and disk space than I know what to do
with. I had this exact same message immediately before my reformat, when I
had XP Home SP2 which came pre-installed.
Anonymous
July 26, 2005 9:21:12 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

Start here: http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Dave wrote:
> I just did a clean re-format and re-build of my Windows XP Pro computer.
> Almost immediately after re-installing XP, I did the following:
> * Edited the registry so that my Program Files path and Program Files
> Directory would be D:\
> * Updated to Service Pack 2
>
> Now I get the infamous message when starting Outlook Express:
> "Outlook Express Could Not Be Started. The application was unable to open
> the Outlook Express Message Store. Your computer may be out of memory or
> your disk may be full."
>
> I then get a second message: "Outlook Express could not be started because
> MSOE.DLL could not be initialized. Outlook Express may not be installed
> correctly."
>
> Windows support page reccomends reinstalling SP2. But I just installed
> it. My registry changes above were done BEFORE installing SP2. I didn't
> try running Outlook Express before running SP2, but I did have the exact
> same message before the reformat.
>
> Any ideas?
>
> Thanks in advance.
> Of course this is bull. This is a freshly rebuilt XP installation on a
> brand new PC and I have more memory and disk space than I know what to do
> with. I had this exact same message immediately before my reformat, when
> I had XP Home SP2 which came pre-installed.
July 26, 2005 9:21:13 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

Thanks a lot, I'll give it a try.

"PA Bear" wrote:

> Start here: http://www.insideoe.com/problems/errors.htm#crash
>
> General OE Caveats:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a manual
> compact of all OE folders while "working offline". More at
> http://www.insideoe.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause
> corruption. Disable it. It provides no additional protection.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
>
> Dave wrote:
> > I just did a clean re-format and re-build of my Windows XP Pro computer.
> > Almost immediately after re-installing XP, I did the following:
> > * Edited the registry so that my Program Files path and Program Files
> > Directory would be D:\
> > * Updated to Service Pack 2
> >
> > Now I get the infamous message when starting Outlook Express:
> > "Outlook Express Could Not Be Started. The application was unable to open
> > the Outlook Express Message Store. Your computer may be out of memory or
> > your disk may be full."
> >
> > I then get a second message: "Outlook Express could not be started because
> > MSOE.DLL could not be initialized. Outlook Express may not be installed
> > correctly."
> >
> > Windows support page reccomends reinstalling SP2. But I just installed
> > it. My registry changes above were done BEFORE installing SP2. I didn't
> > try running Outlook Express before running SP2, but I did have the exact
> > same message before the reformat.
> >
> > Any ideas?
> >
> > Thanks in advance.
> > Of course this is bull. This is a freshly rebuilt XP installation on a
> > brand new PC and I have more memory and disk space than I know what to do
> > with. I had this exact same message immediately before my reformat, when
> > I had XP Home SP2 which came pre-installed.
>
>
Related resources
Anonymous
July 26, 2005 9:34:18 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

> I just did a clean re-format and re-build of my Windows XP Pro computer.
> Almost immediately after re-installing XP, I did the following:
> * Edited the registry so that my Program Files path and Program Files
> Directory would be D:\
> * Updated to Service Pack 2

> Now I get the infamous message when starting Outlook Express:
> "Outlook Express Could Not Be Started. The application was unable to open
> the Outlook Express Message Store. Your computer may be out of memory or
> your disk may be full."

> I then get a second message: "Outlook Express could not be started because
> MSOE.DLL could not be initialized. Outlook Express may not be installed
> correctly."

Sound like you did everything but copy the contents of the c:\program files
folder to the D:\program files. DO NOT DELETE THE PROGRAMS IN C:\PROGRAM
FILES until you are sure everything is working (in case you missed a
Registry item). Once they are working, RENAME the C:\PROGRAM FILES folder
and once again make sure everything is still working. Now you can delete
the c:\program files folder.

--
..__
(__
__ )teve www.steve.shattuck.net steve@shattuck.net
Anonymous
July 26, 2005 9:41:24 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

PS: Steve brings up a related point: MSIMN.EXE *must* be located on the boot
drive. If you located the OE program folder on D:\ and D:\ is not the
boot drive...
--
~PA Bear

Dave wrote:
> Thanks a lot, I'll give it a try.
>
> "PA Bear" wrote:
>
> > Start here: http://www.insideoe.com/problems/errors.htm#crash
> >
> > General OE Caveats:
> >
> > - Don't use Inbox or Sent Items to archive messages. Move them to local
> > folders created for this purpose.
> >
> > - Empty Deleted Items folder daily.
> >
> > - Disable Background Compacting [N/A in SP2] and frequently perform a
> > manual compact of all OE folders while "working offline". More at
> > http://www.insideoe.com/files/maintain.htm.
> >
> > - Do not attempt to close OE via Task Manager or shutdown your machine
> > if Automatic Compacting is taking place (WinXP SP2 only).
> >
> > - Your anti-virus application's email scanning feature can also cause
> > corruption. Disable it. It provides no additional protection.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE) & Security
> >
> >
> > Dave wrote:
> > > I just did a clean re-format and re-build of my Windows XP Pro
> > > computer. Almost immediately after re-installing XP, I did the
> > > following: * Edited the registry so that my Program Files path and
> > > Program Files Directory would be D:\
> > > * Updated to Service Pack 2
> > >
> > > Now I get the infamous message when starting Outlook Express:
> > > "Outlook Express Could Not Be Started. The application was unable to
> > > open the Outlook Express Message Store. Your computer may be out of
> > > memory or your disk may be full."
> > >
> > > I then get a second message: "Outlook Express could not be started
> > > because MSOE.DLL could not be initialized. Outlook Express may not
> > > be installed correctly."
> > >
> > > Windows support page reccomends reinstalling SP2. But I just
> > > installed it. My registry changes above were done BEFORE installing
> > > SP2. I didn't try running Outlook Express before running SP2, but I
> > > did have the exact same message before the reformat.
> > >
> > > Any ideas?
> > >
> > > Thanks in advance.
> > > Of course this is bull. This is a freshly rebuilt XP installation on
> > > a brand new PC and I have more memory and disk space than I know what
> > > to do with. I had this exact same message immediately before my
> > > reformat, when I had XP Home SP2 which came pre-installed.
Anonymous
July 27, 2005 2:39:07 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

Sounds like a variation on this:

OLEXP: Outlook Express Error After Windows 2000 SP1 Installation
(Outlook Express could not be started. The application was unable to
open the
Outlook Express message store. Your computer may be out of memory or
your
disk is full.)
http://support.microsoft.com/?kbid=296969


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Dave" <Dave@discussions.microsoft.com> wrote in message
news:ECBDEB3E-3BCD-420C-B718-3B611A502B63@microsoft.com...
> Hi,
>
> I just did a clean re-format and re-build of my Windows XP Pro
> computer.
> Almost immediately after re-installing XP, I did the following:
> * Edited the registry so that my Program Files path and Program Files
> Directory would be D:\
> * Updated to Service Pack 2
>
> Now I get the infamous message when starting Outlook Express:
> "Outlook Express Could Not Be Started. The application was unable to
> open
> the Outlook Express Message Store. Your computer may be out of memory
> or
> your disk may be full."
>
> I then get a second message: "Outlook Express could not be started
> because
> MSOE.DLL could not be initialized. Outlook Express may not be
> installed
> correctly."
>
> Windows support page reccomends reinstalling SP2. But I just
> installed it.
> My registry changes above were done BEFORE installing SP2. I didn't
> try
> running Outlook Express before running SP2, but I did have the exact
> same
> message before the reformat.
>
> Any ideas?
>
> Thanks in advance.
> Of course this is bull. This is a freshly rebuilt XP installation on
> a
> brand new PC and I have more memory and disk space than I know what to
> do
> with. I had this exact same message immediately before my reformat,
> when I
> had XP Home SP2 which came pre-installed.
July 27, 2005 9:31:45 PM

Archived from groups: microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.windowsxp.general (More info?)

Yep!!!!! I can't believe I overlooked that. I must have figured that
since I updated the registry BEFORE upgrading to SP2, that IE/Outlook
would have re-installed themselves in the correct directory. That's
Microsoft for you - vague error messages and all. Thanks again!


Steve Shattuck wrote:
> > I just did a clean re-format and re-build of my Windows XP Pro computer.
> > Almost immediately after re-installing XP, I did the following:
> > * Edited the registry so that my Program Files path and Program Files
> > Directory would be D:\
> > * Updated to Service Pack 2
>
> > Now I get the infamous message when starting Outlook Express:
> > "Outlook Express Could Not Be Started. The application was unable to open
> > the Outlook Express Message Store. Your computer may be out of memory or
> > your disk may be full."
>
> > I then get a second message: "Outlook Express could not be started because
> > MSOE.DLL could not be initialized. Outlook Express may not be installed
> > correctly."
>
> Sound like you did everything but copy the contents of the c:\program files
> folder to the D:\program files. DO NOT DELETE THE PROGRAMS IN C:\PROGRAM
> FILES until you are sure everything is working (in case you missed a
> Registry item). Once they are working, RENAME the C:\PROGRAM FILES folder
> and once again make sure everything is still working. Now you can delete
> the c:\program files folder.
>
> --
> .__
> (__
> __ )teve www.steve.shattuck.net steve@shattuck.net
!