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Epson GT-10000 users club

Last response: in Other Consumer Electronics
October 5, 2010 9:15:39 AM

I cannot seem to connect my scanner to my Dell desktop (vista). I loaded 31729eu.exe from the epson site but think the problem relates to my SCSI card (PCI Ultra SCSI Ap-10 SCSI Pro SC 2477 Sc PS1x12) and lack of driver ?? Can you help pleaase ? BOB

More about : epson 10000 users club

October 5, 2010 12:15:29 PM

Go Settings, Control Panel, System, Hardware, Device Manager and see if the SCSI controller is listed or yellow flagged as faulty.

If it's an Adaptec model it should be supported by Windows' native drivers.

Assuming the SCSI card is working, I would go for a world tour of Epson's English speaking support sites because although they often have drivers and utilities you need, Epson are not very good at distributing them around their websites.