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New toshiba laptop wil not read play cd

Last response: in Windows 7
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October 1, 2012 3:33:12 PM

Hello,
new toshiba C855 will not play any cd. no playback device detected. Any way to fix this or do I return laptop?
a b D Laptop
a b $ Windows 7
October 1, 2012 3:40:49 PM

"no playback device detected" sounds like the sound driver is missing? Do you get audio at all? From youtube videos or mp3 for example?
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