Windows 7 mouse stops working

Hello,
have had Windows 7 for awhile - just got an update - mouse stopped working - screen freezes - any suggestions? Thanks
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  1. Hi :)

    Restore to BEFORE the update (although I doubt its that, that caused it)

    All the best Brett :)
  2. SCPhillips said:
    Hello,
    have had Windows 7 for awhile - just got an update - mouse stopped working - screen freezes - any suggestions? Thanks



    Go into the power profiles,
    set standby, hibernate and sleep to OFF
    leave the monitor standby ON, that's OK (maybe not, try OFF)
    Set the Hard Drive standby to NEVER
    Set system Performance to MAXIMUM, not "quiet mode."

    Open the bios set up and make sure "cool and quiet" is OFF. (AMD)
    There may be a performance setting in the bios setup you have...make sure it's cranked up to max.
    in the bios, see that the allocation for video, if available, is maxed.

    Now open the hardware manager profiles...
    click start
    click computer
    click system properties
    click device manager
    double click on mice and other pointing devices
    right click on HID compliant mouse
    left click on properties
    click on the power management tab
    UN-check the box that says: "allow the computer to turn off this device to save power." (there is now NO check mark in this box)
    click OK

    Now repeat this procedure for all mice, monitors, keyboards, and ALL USB ports on the device manager list.

    You must open ALL the devices one at a time, as above, and turn off the power saver, for each device.
  3. None of this fixed the problem.
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