My Dell Studio 1555 keeps locking up

[sfspc321]

It locks up quite often and its starting to get really annoying. Sometimes it just randomly locks up and it locks up more often when playing a video. Is it to do with the RAM but I don't think its that because it has 4GB of it and it sounds plenty.

The laptop is new, which I bought a few months ago and it locks up the first time I used it.
Is there a fix for this?

 

[dotmatrix]

Did you get an answer for this issue. My Dell studio 1555 is doing the same thing.
Thanks, Dot

 

[Saga Lout]

Hello and welcome to Tom's Hardware Forums.

Is the video stored in the machine or being streamed down the line?

Go into Control Panel>Administrative Tools>Event Viewer and scroll through the System logs to see red or yellow entries for clues as to what might be wrong. Post any you don't understand back here.