Need Hotfix described in KB article 898612

[Dave]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Anyone know where I can download it?

Thanks.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

From Microsoft:
http://support.microsoft.com/contactus/?ws=support

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Dave" wrote:

| Anyone know where I can download it?
|
| Thanks.

 

[Dave]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Since I'm running Dell's version of XP Pro, that link tells me to talk to
Dell. I was hoping to shortcut that process. I have 2 users experiencing a
very weird problem with Windows Explorer that seems very similar to the
problem described in that KB article.

-dave

"Carey Frisch [MVP]" wrote:

> From Microsoft:
> http://support.microsoft.com/contactus/?ws=support
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Dave" wrote:
>
> | Anyone know where I can download it?
> |
> | Thanks.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Well it is good to talk to a support rep for getting a hotfix because many
issues don't require them. I checked out the hotfix in question and there
is a workaround listed there that may fix the problem without a hotfix. The
workaround of course will not fix the problem, but it is a great test to see
if this is actually the problem.

--
http://www.americantechie.com

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:4F6DB3C9-F218-4022-A60B-599344622C7F@microsoft.com...
> Since I'm running Dell's version of XP Pro, that link tells me to talk to
> Dell. I was hoping to shortcut that process. I have 2 users experiencing
> a
> very weird problem with Windows Explorer that seems very similar to the
> problem described in that KB article.
>
> -dave

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

Only way to get it is to call and ask for it. Doesn't matter if you have a
Dell or not. 1-800-936-5700, ask for the hotfix as described in 898612.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:26741896-20FA-43CC-B151-6B1C3BDD3B5B@microsoft.com...
> Anyone know where I can download it?
>
> Thanks.