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BSOD Error code 124

Last response: in Windows 7
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October 2, 2012 3:00:33 AM

Hello,

I as of late have started to get some annoying BSOD crashes. I have tried updating Drivers but i still crash a few times a week while playing some Games like Boarderlands 2, Torchlight 2 and Minecraft.

I was able to pull my dump file and extract it. This is what i get from the !analyze -v

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa80086e78d8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: javaw.exe

CURRENT_IRQL: 7

STACK_TEXT:
fffff880`0b94aaa8 fffff800`02e19a3b : 00000000`00000124 00000000`00000004 fffffa80`086e78d8 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b94aab0 fffff800`02fdcb03 : 00000000`00000001 fffffa80`078ecb10 00000000`00000000 fffffa80`078ec1b0 : hal!HalBugCheckSystem+0x1e3
fffff880`0b94aaf0 fffff880`00e09bcf : fffffa80`00000750 fffffa80`078ecb10 00000000`00000000 fffffa80`086e6ab0 : nt!WheaReportHwError+0x263
fffff880`0b94ab50 fffff880`00e095f6 : 00000000`00000000 fffff880`0b94aca0 fffffa80`08891d80 fffff800`02ecae27 : pci!ExpressRootPortAerInterruptRoutine+0x27f
fffff880`0b94abb0 fffff800`02ecb01c : 00000000`000000ff fffff880`0b94aca0 fffffa80`08891d80 00000000`00000001 : pci!ExpressRootPortInterruptRoutine+0x36
fffff880`0b94ac20 00000000`02bd66a5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0x16c
00000000`13fbf780 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2bd66a5


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PCIEXPRESS

BUCKET_ID: X64_0x124_GenuineIntel_PCIEXPRESS

Followup: MachineOwner




I am not versed enough to know exactly what broke but from what I can guess it might me something with my Vid card or a java issue.


Thanks for reading the post and helping out.

-Brandon

More about : bsod error code 124

a b $ Windows 7
October 2, 2012 3:24:11 AM

It seems java is causing the crash - have you tried updating to the latest version?
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a b $ Windows 7
October 2, 2012 12:35:19 PM

A WHEA error is explicitly a H/W error, typically caused by either a shoddy PSU, CPU not getting enough voltage, or overheating. Check temps and ensure CPU voltages are normal. If OCing, remove the OC.
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a b $ Windows 7
October 2, 2012 2:04:10 PM

This error is caused by the graphics card, It could be that there is a problem with your graphics driver or that you have a hardware problem with your graphics card or power supply. Ensure that you have SP1 installed and all of the updates including the optional compatibility updates. Install the video driver that came with the CD you got with the graphics card. If this fails to fix the problem then you have a hardware problem.
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October 2, 2012 9:42:18 PM

Voltage and temps are all normal. I already have Win 7 SP1 installed and the drivers for my graphics card are up to date. As for optional comparability updates I think i got them all installed.. When i look at my windows update list the only things I have not downloaded are Bing and IE9. I have a Radeon 5700 that is 2 years old at this point. So if its just a upgrade to the vid card to fix my issues then I am cool with that.
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a b $ Windows 7
October 3, 2012 1:24:22 PM

I would try another power supply first if you could borrow one. It maybe a good idea to take it to a computer shop or friend who has spares to try out.
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a b $ Windows 7
October 3, 2012 2:37:14 PM

I don't think its the GPU, as I'd expect either 0x116 or 0x117 (the TDR BSOD's) to be thrown when the display driver crashes.

This is one of the more annoying BSODs to track down, as its generally hardware, but can be thrown for a number of reasons. Temps/Voltage are the most likely though.
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