my laptop won't start up-it reads, "Windows failed to strt. A recent hardware or software change might be the cause. I don'thave installation disc--if I did have it,m it's lost. Any suggestions? I was terying to download a TV show from a website and i THINK I ruined my computer. thanks
start with the simple stuff. pull the battery and power and flip the laptop over and reset the ram..over time i seen laptop ram walk out. on power up hit f8 go into safe mode if you can. if you can with network support go online and do a virus scan it may be a virus you pick up. if you cant try using a hirem boot cd and run a virus scan from it. hirem also hass a mini xp boot where you can boot from xp and back your personal data off the laptop. also most vendors charge a small fee for the restore cd or you can try ebay.