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My dvd/cd drive is missing/erased

Last response: in Computer Brands
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August 1, 2010 12:15:46 AM

my cd/dvd drive might be erased. I have a laptop Gateway M-6324 with vista on it. I called Gateway did the deletion of upper and lower filters and nothing. Do you have any suggestions/solutions?
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August 9, 2010 1:26:26 AM

Go into the device manager, right click on the drive and uninstall it, then restart. It will reinstall on restart.
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August 9, 2010 2:40:18 AM

I went to device manager, clicked on disk drives the only one that shows up is
WD WD3200BEVT-22ZCT0
it gives a WARNING about uninstalling this device from the system
I'm not sure about uninstalling this.
am I choosing the correct one?
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August 9, 2010 2:59:17 AM

You don't want disk drives, you want to look under DVD/CD ROM drives.
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August 26, 2010 4:10:32 AM

no what i had the same problem long time ago and i remember i had drive that did the same until i actually installed the nero disk that came with the system lol....it worked i took of nero and installed ashampoo lol
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August 26, 2010 4:17:52 AM

Removing Nero fixed it?

Thanks for the update.
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