Archived from groups: microsoft.public.windowsxp.general (More info?)
I have a client who said they followed a Norton antivirus direction for
a virus. But now when they log in the Desktop shows along with the
taskbar and Desktop icons but shortly after everything disappears except
for the background. Pressing Ctrl-Alt-Del and selecting the Task Manager
does nothing. There is no way to gain control. I can put it into Safe
Mode but that is all. Using the Last Known Good Configuration didn't
help either. SR has nothing.
Does anyone have any suggestions short of a reinstall?
--
Terry
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I have a client who said they followed a Norton antivirus direction for
a virus. But now when they log in the Desktop shows along with the
taskbar and Desktop icons but shortly after everything disappears except
for the background. Pressing Ctrl-Alt-Del and selecting the Task Manager
does nothing. There is no way to gain control. I can put it into Safe
Mode but that is all. Using the Last Known Good Configuration didn't
help either. SR has nothing.
Does anyone have any suggestions short of a reinstall?
--
Terry
***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.